Windows 10: Since the 2004 update, I am getting random system freeze

Seems to me to be since the 2004 update.

I am doing normal tasks in Word or browsing the Web or in some cases not at my computer and the mouse freezes, there is no keyboard input, ctrl+alt+delete does not work. Inserting a usb pendrive does not invoke an action. Just to state clearly this is not bluescreening. There is nothing written to a log in the Events. There is no SSD activity. The only way out of it is to turn off the computer, and boot again.

:)

 

Random freezes or shut downs

Completely random freezing/shutdowns on a system with no recent hardware changes, and hard drive, memory, and PSU fine, usually means a software issue (file corruption or malicious software). I suggest following DavidV's recommendations.

 

Random freezes or shut downs

Hrrmmmm... but wouldnt formatting and reinstalling windows fix the issue since the virus/trojan/spyware isnt on the system any longer?

 

Random system freezes for weeks


Alright, time for an update.
My lead was the RAM, after some time of trying it looked like the RAM may be the cause. Can't remember exactly why/how I came to it unfortunately.

After some time the frequency of freezes seemed to increase again to a frequency of 1 per day, this situation looked for me like a perfect opportunity to use driver verifier again with a different setup as it won't take much longer than 2-3 days of testing with driver verifier.

So with that in mind I enabled all standard options + power framework delay fuzzing & DDI compliance checking in driver verifier choosing all drivers of the list that are above the Microsoft drivers. Doing so makes it easier to document everything properly making it more clear what I've done, what the result is and what a possible next step could be.

After a few days with this configuration no single freeze had occured, enough proof for me to go to the next step which is using the same settings on all drivers in the list that are beneath the Microsoft drivers. I'm currently in that setup of driver verifier running my system.

A next step with driver verifier will be to enable the other additional options, only 2-3 at a time to not rush it, checking all drivers above the Microsoft onces.


I'm running driver verifier 72h to 96h (3-4 days) each time for those who'd like to know.

These are the possibilities I have in mind with driver verifier:
- If it is a hardware issue then driver verifier should be able to crash my system without pointing to any driver or pointing at too many drivers.
- If it is a driver issue then driver verifier should be able to crash my system for a maximum of a few times if I have some bad luck with getting back in Windows.
- If driver verifier is unable to crash my system then the next step is to see if any program may be causing issues by uninstalling one-by-one per few days, with my amount of programs it should only take a few more months to complete this troubleshooting process but with a 100% certainty. That is assuming that Microsoft doesn't workout a patch for issues that unexpectly fixes my issue too.