Windows 10: Since the MS update my printer connection fails, how can i fix it?

I have a Sihloette Camoe Like a Cricket and since the last Windows update, the connection keeps failing, over and over... I am computer literate, have tried everything and nothing is working... I need help!!! Please!

:)

 

Windows 10 + printer connection

Hi murlichatlani,

Have you tried the suggestions on my initial post, in response to the original poster? If you haven't performed any troubleshooting yet, here are a couple of things you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

If the steps didn't help, you may go through this list of suggestions to fix printer connection in Windows 10.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Printer update failed for a device that is not connected

Hi Ahmad,

Thank you for posting in Community.

We are glad to provide the assistance required to help resolve your issue.

Before we proceed, I would like you to provide the information stated below:

Did you have any old printer that you may have connected to your PC?

As per the info that you have provided, I suggest that you navigate to
Control Panel > Hardware and Sound > Devices and Printers. Here remove all the printers that are
greyed out, listed under Unspecified or
connected to your PC. Once done reconfigure your printer with your PC and check if you still get the update error.

Also, I suggest that you open Device Manager and check if you find the printer in question listed under it. To open follow the steps below

1. Right click on the Start Menu and select Device Manager.

2. Here locate the printer that the update has mentioned.

3. Double click to expand it, right click and select Uninstall.

4. Reboot the computer and check.

Hope this helps

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.