Windows 10: Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly

Discus and support Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly in Windows 10 Drivers and Hardware to solve the problem; Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly and I can't use the short cut keys. For example, when I press the... Discussion in 'Windows 10 Drivers and Hardware' started by Rubeanna, May 5, 2020.

  1. RUBEANNA
    Rubeanna Win User

    Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly


    Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly and I can't use the short cut keys. For example, when I press the Delete key it types 7/ on the screen. I can't copy and paste between applications or from the internet. Please advise. Also how to you disable word hints in Office?

    :)
     
    Rubeanna, May 5, 2020
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 23, 2020
    #2
  3. MUSSELS
    Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, May 23, 2020
    #3
  4. SRIMADHWA B
    Srimadhwa B Win User

    Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly

    HP 15-r029wm Notebook PC windows 10 keyboard not working properly

    Hi,

    I realize that the keyboard is not working properly. I will try to help you with this issue.


    • Did you make any changes to the PC prior to this issue?
    Suggest you to plug in an external keyboard to check if that helps.

    Follow these steps to launch the On-screen keyboard:


    • Press Windows key + R to get the run window.

    • Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.

    Keep us informed to help you further.

    Thank you.
     
    Srimadhwa B, May 23, 2020
    #4
Thema:

Since upgrading to MS365 - Windows 10, my keyboard is not functioning properly

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