Windows 10: Since yesterday I cannot login with windows pin

Since yesterday I cannot login with my windows pin, checking the sign-in options i get a message saying "set up windows hello to change this setting", upon trying to set up windows hello, i get the following error code:


0x80090011


After doing some digging around in logs i found this:


Cannot find certificate: CN=XBL Client IPsec Issuing CA


Does anyone know what the issue is?


Checks:

1. Checked drivers are up to date
2. Im on the latest windows
3. Tried resettting password
4. Tried restoring to previous point

Spec:


Device name DESKTOP-247UINR

Processor IntelR CoreTM i9-7900X CPU @ 3.30GHz 3.30 GHz

Installed RAM 32.0 GB 31.7 GB usable

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display


Edition Windows 10 Home

Version 20H2

Installed on ‎26/‎07/‎2020

OS build 19042.685

Experience Windows Feature Experience Pack 120.2212.551.0

:)

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

Unable to login using The login PIN

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to change the pin and check fi it helps.

• In the login page next to “PIN password option”.
• You will find “Other sign in options”, click on it will prompt you for regular password.
• Enter regular password and login to the computer.
• I suggest you to click on the Start Menu
  and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Under the “PIN tab” click on “ADD” option.
• It will prompt you for current pin password and new password, please provide
  new password then apply the changes, restart
  the computer and check if it works.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.