Windows 10: Sinsce uploading Windows 11 my camera has disappeared off the face of the earth?Samsung Laptop

I have not been able to fiind anything different than what has been offered in Windows trouble shooters and because updating to Windows 11 lost many of my files I fear going back will do the same thing..

:)

 

Google Earth is not running in Windows 10.

Hi Cassandra,

It's unfortunate that you are facing this issue. We'll certainly assist you with this.

Before assisting further, I would like to ask you few questions:

• Are you downloading Google Earth from Windows Store or browser?
• If browser, which browser are you using to download Google Earth?
• What is the message displayed on screen when downloading Google Earth?

I would suggest you to uninstall and reinstall the Google Earth in compatibility mode.
Follow the below steps:

1. Right click on the setup file and select Properties.

2. Select Compatibility tab.

3. Check Run this program in Compatibility mode.

4. Let the Google Earth install and then check the functionality.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Hope this helps, let us know the status of the issue.

 

Mysterious blue earth icon appearing and disappearing ?

Hi,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and your effort towards resolving it.

I would suggest you to hover the mouse on that blue earth icon to know the name of the application.

If you are able to identify that application name then, I suggest you to check if that application is present in the
Programs and Features. Follow the below steps:

• Right click on the Start button and select Control Panel from the list.
• Click on Programs and Features.
• Check if that application is present.

Also, check if that application is present in the Apps & features from the following steps:

• Press Windows + I keys from the Keyboard to open the
  Settings.
• Click on System and click on Apps & features from the left pane.
• Check if that application is present.

Kindly let us know if you need any further assistance with Windows. We are happy to assist you.

Thank you.

 

Elecom Windows Hello Face Camera

Windows restore wouldn't help, because there is nothing to restore to. This is a brand new install of the camera- the system never had one before. I went to the first site on the list in the second step you suggested, and it mentions two files, helloface.inf and hellofacemigration.inf and specifies the directory where they should be found. I don't have this directory or either of these files. I found a copy of helloface.inf in another directory, and tried a right click and install, but that didn't help. I have a laptop with a face recognition cam that works, but that machine doesn't have these files or the specified directory, so I wonder if these files are no longer necessary. I tried everything in the second site, but that didn't help. I checked my services and made sure that the Windows Biometric service was running, and it is. I tried uninstalling and reinstalling the Windows Hello Face optional feature, but that didn't help. sfc/ scannow shows no problems. I tried running the camera troubleshooter, but that didn't help. I'll try other steps later- I don't have any more time to spend on it now.