Windows 10: Sisoftware Sandra reports bad ram?

Sandra reports two of my ram modules as (bad), but I don't think they are bad.
I think instead Sandra can't identity the make and model.

Two sticks show manufacture and ser #, but the other two say (bad)
The two unidentified sticks are older, and the two identified are new.



I've run mem tests with no reported errors, and every app and Windows reports all my ram present.
Should I be concerned?

:)

 

Wrd not responding

Hi

I have windows 10 working with Microsoft 365. I am having bad trouble with checking word documents. It keeps freezing going blank and saying word not responding. I have checked any updates on my surface pro but all updated. Please can I have some urgent
assistance.

Thanks

Sandra

 

User name change

I need to change the user name on win 10 PC. The PC was mine (Warren) but is now (Sandra – my wife). The administrator name is Sandra and the PC name is SandraPC but, the users name is
C:\users\warren. How can I change the name to read C:\Users\sandra? All folders have the user names Warren (Not Sandra) in C:\ drive\. All help will be greatly appreciated. As you know this situation creates all kinds of problem and I must change
the name. One would think it would be simple but it is not

 

There is a RAM memory test on the tutorial forum. MemTest86+ - Test RAM . If you have the time you could run this test, if your RAM show as ok I would disregard the other test results.

 

Thanks John. I ran that test twice. No errors.

 

What model Intel motherboard? Try SPECCY [CCleaner Official Site | Clean & speed up your PC | Piriform] and it will give the model number.

 

I suspect you are right. For some reason Sandra is unable to identify the RAM manufacturer and reports the memory as bad. That is a very questionable conclusion.

Because of the way Windows uses memory it isn't possible to do a meaningful memory test while Windows is running. The same for any modern operating system.

 

Memtest is a dos based test program. It didn't find any errors.

 

Here's what SPECCY shows
RAM
Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 16384 MBytes
Channels # Dual
DRAM Frequency 798.7 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 11 clocks
Cycle Time (tRAS) 28 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 18 %
Total Physical 16 GB
Available Physical 13 GB
Total Virtual 32 GB
Available Virtual 29 GB
SPD
Number Of SPD Modules 4
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer Unknown
Max Bandwidth PC3-12800K (800 MHz)
Serial Number FFFFFFFF
Week/year 33 / 10
Timing table
JEDEC #1
Frequency 363.6 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 13
tRC 18
Voltage 1.500 V
JEDEC #2
Frequency 436.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #3
Frequency 509.1 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 18
tRC 25
Voltage 1.500 V
JEDEC #4
Frequency 581.8 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 21
tRC 29
Voltage 1.500 V
JEDEC #5
Frequency 654.5 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 23
tRC 32
Voltage 1.500 V
JEDEC #6
Frequency 727.3 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 26
tRC 36
Voltage 1.500 V
JEDEC #7
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 28
tRC 39
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Unknown
Max Bandwidth PC3-12800K (800 MHz)
Serial Number FFFFFFFF
Week/year 33 / 10
Timing table
JEDEC #1
Frequency 363.6 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 13
tRC 18
Voltage 1.500 V
JEDEC #2
Frequency 436.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #3
Frequency 509.1 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 18
tRC 25
Voltage 1.500 V
JEDEC #4
Frequency 581.8 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 21
tRC 29
Voltage 1.500 V
JEDEC #5
Frequency 654.5 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 23
tRC 32
Voltage 1.500 V
JEDEC #6
Frequency 727.3 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 26
tRC 36
Voltage 1.500 V
JEDEC #7
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 28
tRC 39
Voltage 1.500 V
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-12800 (800 MHz)
Part Number CT51264BA160B.C16F
Serial Number A40C0786
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
JEDEC #5
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.500 V
JEDEC #6
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 28
tRC 39
Voltage 1.500 V
Slot #4
Type DDR3
Size 4096 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-12800 (800 MHz)
Part Number CT51264BA160B.C16F
Serial Number A9069698
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
JEDEC #5
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.500 V
JEDEC #6
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 28
tRC 39
Voltage 1.500 V
Motherboard
Manufacturer Intel Corporation
Model DQ77MK (CPU 1)
Chipset Vendor Intel
Chipset Model Ivy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model Q77
Southbridge Revision 04
System Temperature 30 °C
BIOS
Brand Intel Corp.
Version MKQ7710H.86A.0069.2015.0331.2109
Date 3/31/2015

 

The Intel page for that motherboard:
Intel Desktop Board DQ77MK Specifications
Crucial's page:
Computer memory and SSD upgrades for Intel Intel Motherboards DQ77MK from Crucial
Scrolling through Crucial's recommendations shows only model/part numbers starting with CT3 or CD4, no mention of CT5.
My thought is there's a mismatch of modules.

 

Odd...I bought the CT5 based on a Crucial recommendation.
I might replace all my ram wit two 8gb sticks, so I'm sure they match.

 

Yeah, the CT5 not being on their list surprised me, too.

Sounds like a good plan.