Windows 10: Site claims my code has already been redeemed. it hanst. help?

When i go to redeem my code it tells me "the code has already been redeemed". the button isn't grayed out like it would be if i have, but when i go to redeem it it still says it. i dont have the windows 10 version. help?

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Redeem a game

I'm from Romania, Europe, don't know if my language will be available but i don't want it in my language, i want it in english.

I've done both Online and Windows 10 steps from the link, but still the same error:

Check the instructions that came with your code. You might need to redeem it on a different web page.

 

Please help. When I try to redeem Minecraft code it says "code already redeemed"

Do the following;

- Login to Mojang.com.

- Search for ‘Minecraft: Windows 10 Edition’ and see
if the code is marked as being already claimed by checking the date.

- If the game is not listed there, you need to contact
Mojang Support.

- If the game is listed, it means that you redeemed your code with a Microsoft account. When
you redeemed the code, you used a specific account that has the code connected to it.

- Go to Microsoft official website,
log into that same account, and check under ‘Recent purchases’.

- If you can’t find the game in that list, it means you used another Microsoft account to claim it.

- In case you don’t know which account you used, you should contact Xbox support. They
will be able to tell you to what account you redeemed the code to.