Windows 10: Skype microphone not working

Hi, my wife's laptop has a problem with microphone when using Skype. She can hear the other person but they cannot hear her. a box came up that stated possible problem with driver. I checked driver (working correctly), I restarted laptop still no joy. I uninstalled Skype, reinstalled but still no joy. This appears to have happened since last major update. I have checked obvious i.e. volume on both Skype and laptop. Am I missing something or have I a problem that needs addressing.

Looking forward to your response.

Regards Rob.

:)

 

Skype "can't access sound card" for microphone

Hi,

As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

We appreciate your time spent in resolving the issue.

• Do let us know if you have made any changes to the operating system prior to this issue?
• Which version of Skype have you installed on your computer?

As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

Also, I recommend you to check with the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

• Open Skype and navigate to tools
• Click options and check for sound device.

Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

• Click Start, click Control Panel
  
• Click Soundand click Audio.

Hope it helps. Update us the status with the error message on Skype for further assistance.

Thank you.

 

Skype Microphone echo only on 1 Win Pc

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the troubleshooting steps that you have tried to resolve the issue?

As the issue persists with the Skype app, I suggest you to try the below if not yet tried and check if it helps:

• Try to log-in to Skype using different account on the same computer, access the microphone and check if the issue persists.
• Try to log-in to Skype account on different computer using this account, access the microphone and check.

Also try the below if the issue still persists.

Step 1: I suggest you to run the Windows app troubleshooter to check if the issue persists.

Refer: Run the troubleshooter for Windows apps

If issue still persists,

Step 2: Uninstall and re-install Skype from Windows Store.

You can also uninstall Skype app from the Control Panel:

• 
  Press Windows + x key to open a task list from the bottom left corner of the screen.
  
• 
  Select Control Panel.
  
• 
  Select Programs and Features.
  
• 
  Right click on Skype
  and select uninstall and follow the onscreen instructions.
  

Steps to Install Skype app:
Log-in with administrator account, open
Windows Store, search for Skype app and download latest version.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Skype (Problem with recording device) Team Speak3( Microphone disabled)

Hi Gosia,

I realize the inconvenience you are facing with accessing the microphone. Do not worry we will help you with this issue.

Do let us know the make and model of your computer?

Let us try few of the below troubleshooting steps and check if it helps.

Method 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter.

Method 2: Check for the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

a. Open Skype and navigate to
tools

b. Click options and check for sound device.



Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

a. Click Start, click
Control Panel

b. Click Soundand click Audio.



Hope it helps. Reply to the post with an updated status of accessing the microphone for further assistance.

Thank you.