Windows 10: Skype not working on new Laptop

Having this Dell Laptop recently and setting the various email accounts and other programs previously used on my old HP laptop.

Now I've come to setup my Skype account to use it to contact my overseas contacts, when it is clicked I see a splash and nothing else.

Read various topics with this problem as it was a pre-installed version.
I uninstalled it and tried to get a new download.
Using the link to MS-Store it starts to download then a side splash tells me it cannot be installed and later an error "Code: 0x80073CF9".

Looking into this cause, Tried using WSReset.exe, did nothing to help only restarting "Store".
Tried uninstalling "Store" as some suggest.
Re-installed using "Powershell procedure"
Folder "AUInstallAgent" was missing and created new folder.
Folder "AppReadiness" folderexists. Both of which are empty.
Tried a re-run of downloading Skype from the "Store" and still the same error.
Looked in the registry for the folder "OLE" in "HKEY_CURRENT_USER\Software\Microsoft" - ​does not exist.
Any ideas ?

:)

 

Built in laptop webcam not working on Skype

Thanks again Dyan - I only ever use the webcam for Skype so had not checked anything else. I tried the camera app and got the following message:

'We need your permission. To use this app, open Privacy settings and change the settings to allow this app to use your camera and microphone. If you need it here's the error code 0xA00F4245(0x80070005)'

My privacy setting already had the option 'Let apps use my camera hardware' set to on although all the individual apps listed (neither camera nor Skype was on the list) were turned off. I turned them all on and am still unable to use either the camera app
or Skype.

I hope this will help you to help me further.

Francis

 

Built in laptop webcam not working on Skype

Based on the error message that you are receiving, Skype is not being able to detect the built-in camera on your PC. There's a possibility that the issue is with the drivers. To further check, we suggest that you use a different application and check if
the camera will work. This should help us in determining if the issue really is within the drivers on your computer, or the Skype application itself.

Let us know the result.

 

Hi.
Have you tried installing the desktop version?
Download Skype | Free calls | Chat app
(I don't use the Store app, so not sure about it.)
Might be a slightly different link for you in GB...

 

Thanks,

In the end I found on my old laptop a "Skype setup" and used that to install.

Even with your download it had to be from 'Store', Skype would not let me log-in and yet when transferred to Skype website asking me to sign-in to verify I had no issues.
But when tried to sign-in again to the app despite using same email and PW it would let me sign-in.

But all is solved as said using my Skype set-up.

thanks

 

Good news. Keep that old Skypesetup.exe file for future - it's gold right now! Too many people having similar issues to yours. Cheers! *Thumbs

 

thanks,

adding to trying to get Skype from Store,

I ran sfc /scannow with nothing found and also dism----healthrestore with no effect to Store.