Windows 10: Skype video freezing during call

Discus and support Skype video freezing during call in Windows 10 Software and Apps to solve the problem; Skype video keeps freezing during a call from UK to BC Canada.Always had a issue with skype and even now with Fibre Broadband of 23Mbps using wifi or... Discussion in 'Windows 10 Software and Apps' started by commonone, Sep 9, 2023.

  1. COMMONONE
    commonone Win User

    Skype video freezing during call


    Skype video keeps freezing during a call from UK to BC Canada.Always had a issue with skype and even now with Fibre Broadband of 23Mbps using wifi or ethernet of 26Mbps, fully updated. No matter whether my VPN is used or not using a HP laptop.The canadian connection using cable network has no issues with audi or video using a Chromebook pc.Any suggestions

    :)
     
    commonone, Sep 9, 2023
    #1
  2. ANUP KARKAL
    Anup Karkal Win User

    Video freeze on Windows 10 build 14342 in Skype 7.24.0.104

    Hi Pawel,

    Provide us with the below details for better clarity on the issue.

    1. Did you download the Skype as a desktop application or from Windows Store?

    2. Is this issue specific to Skype?

    I suggest you to check the Event Viewer logs at the time when the Video freezes. Refer the link below for steps to access the Event Viewer on Windows 10.

    Redirecting

    Let us know with more information to assist you better with issues regarding Skype.
     
    Anup Karkal, Sep 9, 2023
    #2
  3. RICHWHITE---01
    richwhite---01 Win User
    Enable Video Call for Skype

    My personal experience was very easy (my difficulty is getting nokia messaging to send!). I simply updated to 1.2 and i have a friend i regularly talk to on Skype. At first there was no option for video calling, they logged on later and it appeared - i clicked
    their name and it had the usual 'skype call' 'skype im' and under that it had 'skype video call'.



    What i'd suggest doing first is download the latest skype on your PC (the version is listed in this thread i believe), log in with a separate account to the one on your N900, do 'echo' and check it's working and also connect a webcam if possible. Then add
    that accout to your contacts list in the account you actually use (so, the one on the N900 needs your 'test account' added in the contacts list). Go online for both, open contacts and click on that contact and with any luck it should say 'video call'
     
    richwhite---01, Sep 9, 2023
    #3
  4. CDAWALL
    cdawall Win User

    Skype video freezing during call

    better than skype

    anyone know of a video messenger program that works better than skype i have issues with skype freezing up on my fiance's computer. maybe something lower bandwidth would help AIM seems to do ok but it freezes up video wise...
     
    cdawall, Sep 9, 2023
    #4
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Skype video freezing during call

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