Windows 10: Sleep Issues

My computer isn't wanting to sleep. Below is the command it gave me. It's the Acer that I recently had trouble with.

Microsoft Windows [Version 10.0.16299.19]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>powercfg -requests
DISPLAY:
[PROCESS] \Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Media element power request for full screen

SYSTEM:
[DRIVER] Realtek High Definition Audio (HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10258100&REV_1003\4&38e1bdd4&0&0001)
An audio stream is currently in use.
[PROCESS] \Device\HarddiskVolume4\Program Files\Windows Media Player\wmpnetwk.exe
Media Sharing has been enabled through Windows Media Player.
[PROCESS] \Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Media element power request for full screen

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.


C:\WINDOWS\system32>

:)

 

Sleep issue

Hi Inko,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Run the Power Troubleshooter.

Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long
the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

• Press Windows key + W and type Troubleshooting.
• Select Troubleshooting and click on System and Security.
• Click on Power and follow the onscreen steps.

Delete the current power plan and create it again. Refer to the following link to change the power plan to suit your needs.

Power plans: Frequently asked questions

http://windows.microsoft.com/en-US/windows-8/power-plans-faq Refer to the section:
How to create and delete a power plan

Restart the computer and check. Also, check for Windows updates.

Try to run the following commands and check if it helps.

• Type CMD in Search. Right click on it to run as an administrator.
  
• Type the following 4 commands at the CMD prompt:
  

WSReset.exe.

dism /online /cleanup-image /restorehealth

sfc /scannow

powershell

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

• Close the CMD window.
• Check to see if the issue is resolved. If not, restart the PC.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Sleep issue

Same hardware same problem on 10240 works fine now have msbth le enum & sleep problem