Windows 10: Sleep Mode Causes Issues With Keyboard and Headphones

Hello! Most times I put my computer on sleep mode my keyboard and headphones run into issues. I need to restart my headphones software pretty much every single time I wake my computer from sleep software stops recognizing them and then I need to replug in my keyboard for its software to detect it. My keyboard and headphones are plug and play so their base functions still work, however all other functionalities whether it be lighting, audio equalizer, custom keyboard settings do not work as the softwares stop recognizing them.So far I have turned off selective suspend which did not fix it.

:)

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

sleep mode not working

Hi Ishmayel,

One of the possible causes why sleep mode is not working is due to a driver conflict. To rectify this issue, we suggest that you follow the troubleshooting steps on this

link.

We would appreciate it if you could get back to us and give us an update with the result.

 

Sleep mode

Hi,

Incorrect power settings is one of the possible reasons why your computer shuts down after it enters the sleep mode. We suggest that you try running the Power troubleshooter to troubleshoot the issue. You can follow the steps below:

• Press the Windows key+ X key on the keyboard and select
  Control Panel.
• Type Troubleshooting in the search bar on the Control Panel.
  
• Click on View all on the left navigation pane. Click on
  Power.
• Click on Advanced on the power troubleshooter dialog box and click on
  Run as administrator (Enter the credentials if required).
• Click on Next and follow onscreen instruction complete the
  Power troubleshooter.

If the issue persists, kindly try to follow these steps to reset the power settings:

• Press Windows key + X from your keyboard.
• Choose Command Prompt (Admin)
  from the context menu.
• In the command prompt, type powercfg –restoredefaultschemes and press
  Enter.
• Exit command prompt.

Note: This would reset the power plan settings to default. Any customized power plans are would be removed. I suggest you to check whether you are getting the sleep option after resetting the power settings.

Should you need further assistance, don't hesitate to get back to us.