Windows 10: "Sleep" option not working

Hi all,When I try to put my laptop to sleep, the screen becomes blank for few seconds, and then if I move mouse, it becomes live again.Earlier, when I used to click on "Sleep" option, it will go into sleep mode, and require pressing of power key to become active again.It is a recent phenomenon. I am on Windows 10.I will appreciate if anyone can help me.Thanks,Verma

:)

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.

 

Sleep option

Hi Remon,

I tried what you suggested, but I did not see a sleep option listed in the settings for the power options. There was a "hibernate" option, but I don't think that is the same as the sleep option which I had prior to the last update. Also, since the update,
my graphics, images, and fonts are slightly distorted.

Thanks,

John

 

Sleep option

Hi John,

The issue might be due to a disabled sleep to show in Power menu
option in Control Panel.

We would like to ask for some information:

• Did you get any error messages?
• Can you provide us with a screenshot?

In the meantime, please check if the sleep to show in Power menu
option in Control Panel is enabled using the steps below:

• Type Control Panel on the search box and press Enter.
• Select System and Security, then Power Options.
• Click on Choose what the power buttons do.
• Put a check-mark on the Sleep-Show in Power menu box.

We will wait for your response.