Windows 10: Slow upload speed

I have a cable service which is supposed to provide download speed of 300 Mbps and upload speed of 20 Mbps. My PC is connected to the service providers modem via an ethernet cable. I recently had a problem with both speeds being ultra low. A technician visited and traced the problem to a broken copper wire tip on the input cable to the modem. He cut the end off the cable and crimped a new connector on. He ran some tests presumably to check that no other faults existed, reconnected the cable to the modem and both speeds ran within the correct ranges.

The next day I decided to run a speed test and the download speed was fine but the upload speed was very low (down to 1.9 Mbps).

being curious I disconnected the infeed cable to the modem and checked the new connection. Everything looked fine so i reconnected the cable and ran another speed test. Both speeds were back up where they should be.

The next day I ran another speed test and the upload speed was low again. This time disconnecting and reconnecting the input cable to the modem did not resolve the problem.

Sorry for being so long winded here but my technical knowledge is rather limited and I prefer not to play with things I do not understand, but my question, "should I be concerned about the slow upload speed?" It does not appear to be causing any great problem but the technician who visited did indicate that a slow upload speed could cause other problems with the modem, such as it automatically rebooting itself. This has occurred twice since the slow upload speed came back.

Other than going back to the service provider and waiting until they can send another technician out, is there anything I can do myself to resolve the problem?

:)

 

Slow Download Speed

Hi,

Thank you for posting your query in Microsoft forums.

• I would suggest you to test the speed using any of the speed test website or app to confirm the upload and download speed.
• I also suggest you to reset the wireless router to check if that helps.
  
• You may plug in the Ethernet cable if available and check the speed.
  

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you

 

Upload Speed

Hi

I was wondering why my upload speed was .92 or .70 and i want to fix it so does anyone have any suggestions to fix my upload speed?

By the way i live in the wide country and i was wondering if that had anything to do with that.

Thanks

 

Microsoft store download speeds and windows 10 app load speeds are very slow

Hi Riel,

• The latest update I have showing is "2018-02 Cumulative update for Windows 10 Version 1709 for x64 based system KB4074588"
• I've tried all the below steps suggested by Eeshwar Kumar in this link: Why is Windows Store's download speed so slow?
• And also all by Jane La in the below: Microsoft Store Very Low Download Speeds

Reuben