Windows 10: Smart card issue on Windows 10

I have Windows 10 on new HP Elitebook 855 G8 Notebook.When I try to use my eID with smart card reader, Windows Security pop-up window opens and recognizes my certificate it is dark, I can select it. When I press OK, it says „checking status“ and nothing happens. After some time returns again to selection option, I click OK and it runs „checking status“.Iti s a new laptop so I assume that something is not adjusted in settings, but cannot figure what. I tried with deletion of all personal certificates and reinstallation of smart card drivers, but it did not help.

:)

 

Smart card issue - "The smart card cannot perform ..."

Hello all,

sorry in advance for my English I'm French

I have an issue since I changed my computer last week. I use a French government website since 6 years who need a physical smart card with a certificat inside to run the website (1st step => the website read the smart card / 2nd step= the system ask me the PIN code of the smart card / 3rd step = the website run)

Since my new computer, I always have the same message when I want to run the website. "The smart card cannot perform the request operation or the operation requires a different smart card". System ask me with certificate I want to use so this step is normal (look screenshot)



but after, system never ask me the code I'm blocked (see screenshot)





I try on my old computer with the same card reader, same drivers etc... and it works great. I read multiple articles concerning this kind of issue but impossible to fix it. Drivers are update, the system is update.

Thanks you so much for your help.

Regards

 

Windows 10 Smart Card Error

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing while booting the PC to Windows 10 as you are getting the option to use your smart card login.

This could be due to accidentally configure the Windows system to allow only smart card login.
Cards are a portable, secure and a tamper-proof way to provide security solutions for tasks such as client authentication, logging on to domains, code signing, and securing e-mail. In order to get clarity and to assist you accordingly,
please reply with the answers to the questions below

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• Does the PC connected to any domain network?
  
• Are you aware of any recent changes on the PC, prior to this issue?

However, you can try these methods and check if you are able to disable the smart card login.

Method 1: Disable Force Smart Card Login

If a problem prevents you from logging in to Windows with a smart card, start your computer in safe mode and disable this security feature. Smart Card Login option will not be available in Safe Mode. Whether
you log in with a physical or virtual smart card, Windows stores your settings in the Windows NT Registry. If you’re able to log in to Windows, you can disable smart card login for future sessions by editing your local group policies. Disabling the Smart Card
Plug and Play service removes the option to insert a smart card when logging in.

1. Login to Windows in Safe mode, please follow this
   safe mode article.
   
2. Press Windows + R key to launch
   Run command.
   
3. Type regedit in the Run dialog box and click OK.
   
4. Navigate to the following key:
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\PoliciesSystem
   
5. In the right pane of this location, you’ll find a DWORD named scforceoption.
   
6. In the Value Data field, change the current value of “1” to “0” and click “OK.”
   
7. Close Registry Editor and restart your computer in normal mode. The login screen prompts you to enter your username and password rather than insert a smart card.

Method 2:
Disable Smart Card Plug and Play Service.

1. Press Windows + R key to launch Run command.
   
2. Type gpedit.msc in the Run dialog box and click OK.
   
3. Navigate to “Computer Configuration>Policies>Windows Settings>Local Policies>Security Options>Interactive logon: Require smart cards”
   
4. Right-click “Interactive logon: Require smart cards” and select “Edit.” In the Properties dialog, select “Disabled” to turn off this service
   
5. Now navigate to “Computer Configuration>Administrative Templates>Windows Components>Smart Card>Turn On Smart Card Plug and Play Service”
   
6. Right-click “Turn On Smart Card Plug and Play Service” and select “Edit.” In the Properties dialog, select “Disabled” to turn off this service and remove the smart card option from the login screen. Click
   “Apply” and “OK” to save your changes.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

ASUS Smart Doctor for Windows 10 x64 (a favor for a friend)

Most will agree though that After Burner works better. Maybe try that if no love for Smart Doctor.

EDIT: Or maybe you could try GPUTweakII Ver1.1.4.0 from Asus, which list windows 10 64 compatible.