Windows 10: Smart Card Reader suddenly stopped working on Windows 11

I was just using my Identiv SCR3500C Smart Card reader to access secure files for work. Out of nowhere, my CAC reader suddenly stopped working. The issue will state "No Client Certificate presented". Basically it doesn't seem like the smart card reader wants to engage when it should be doing so when accessing secure sites. When I take the Smart Card reader and connect it to my other computer a Mac it works with the card no issues. What on earth is wrong and how can I fix this? I tried the following:- Uninstalled SCR3500C Smart Card reader, then reinstalled after restart- Deleted certificates

:)

 

WIndows 10 Compatible Smart Card Reader

I've been using an SCR3500 USB smart card reader for military websites for years with Windows 7. I've since found that this particular reader has been deprecated and will not work with my new Windows 10 machine.

Is there anyone out there using a smart card reader with Windows 10? If so, what make and model reader are you using? And yes, I've been to militarycac.com before someone suggests it. The site is offers a lot of suggestions but none of which are fixing
my problem. Any assistance would greatly appreciated.

 

Smart Card Reader / Gettign a Card

Hi,

Smart card reader can be used for identification, authentication, and data storage. We suggest contacting the device manufacturer for further assistance on how to use the smart card reader.

Let us know if you need anything else. We're here to help.

 

Office smart card reader not prompting for PIN

Hi,

I use a smart card reader along with a smart card provided by my employer. It had been working fine but all of a sudden it stopped working a few days back. Now when I try to login, I do not receive a prompt to input the PIN. Thus the page with the VM launcher
does not open up. I have reinstalled all the drivers. Still the system does not prompt for PIN. The card reader and card is working on other systems. Kindly suggest some solution.