Windows 10: Smart Card Readers not recognizing Card

I have an HP EliteBook with an internal Smart Card Reader. The computer no longer recognizes when a card is inserted. I have plugged external readers into the laptop's USB port with the same result. The green light does not come on when the card is inserted. Various readers and cards that prove to be functional on other machines will not work on this one. In Device Manager, I have removed the smart card reader and reinstalled it. It is working fine. I have also updated the driver, even though the driver was up-to-date.In Services,msc I see the smart card service running. I have stopped i

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Windows 10 no longer recognizes smart card

After a windows update, my smart card is no longer recognized. The smart card reader works fine, and the smart card is recognized in my other windows work station. Does anyone have any suggestions?

 

Windows Security is no longer recognizing my CAC reader (Smart Card reader)

Windows Security seems to have randomly stopped recognizing my CAC reader, this happened early September.

Typically whenever I access a website that needs my CAC (email, DTS, etc), it prompts me to select my name from a list of credentials, which I do. Then a box pops up from Windows Security asking me to select a smart card device, I click the only option
and proceed and that's about it.

Now, though, when windows security prompts me to select a smart card device, there is no option. Instead, it simply says "connect a smart card."

I have tried with three different smart cards, all of which operate on other computers, none on mine. Safely Remove Hardware and Eject Media as well as the Device Manager both recognize the CAC reader when plugged in. I've uninstalled the device from device
manager, reinstalled it and also updated the driver from the product's website.

To me, it seems that the computer is still recognizing the reader and the software is there - but Windows Security is somehow blocking the system from accessing/recognizing/allowing the reader.

Any suggestions?

I'm running Windows 10 and the CAC reader is ActivIdentity's USB Reader v3.0, P/N: ZFG-9820GAC

 

Smart Card Reader / Gettign a Card

Hi,

Smart card reader can be used for identification, authentication, and data storage. We suggest contacting the device manufacturer for further assistance on how to use the smart card reader.

Let us know if you need anything else. We're here to help.