Windows 10: Snipping Tool Not Working with Aspect Ratio Wrong and Distorted Screenshots if Scale of...

I avoided updating to Windows 11 as long as I could and then blew it and updated! Unlike Windows 10 where the snipping tool had 0 issues, if I now have my main monitor set to 125% scaling, when I take a screenshot, it does not capture the whole screen on the one monitor but seems the aspect ratio is off and the image is distorted and stretched out. If I unplug my second monitor it's fine. Changing the scale of my second monitor to match my main does not make a difference. It only works fine if I change the scaling of my main monitor I'm taking the screenshot on back to 100% scaling. Any ways t

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How to change monitor aspect ratio without centering screen

Hi Ashakil,

Thank you for posting your query in Microsoft Community.

I understand your concern, make sure you are logged in as admin. After that please follow the steps below and check the aspect ratio.

• 
  Right click on Desktop.
  
• 
  Click on Personalize.
  
• 
  Advanced display settings,
  
• 
  Display Adapter properties
  
• 
  Monitor>scaling>Change Aspect Ratio.
  

Hope it helps.

 

Cannot screenshot with Snipping Tool

Thanks for replying! I've done everything you suggested, but the issue still persists. To make it easier to troubleshoot, I've listed all the things I've tried so far.

System Model: OMEN Laptop 15-ek1xxx

Symptom: The Snipping Tool app opens as expected but when trying to take a screenshot by clicking on "New" inside the app or using its shortcuts (PrtSc or Windows + Shift + S), the cursor briefly changes to buffer and the app minimizes, but nothing happens.

Troubleshooting Steps Taken:

• Terminated Snipping Tool
  
• Repaired Snipping Tool
  
• Reset Snipping Tool
  
• Updated Windows and drivers
  
• Set time automatically
  
• Set time to October 30/31, 2021
  
• Enabled/disabled settings inside Snipping Tool
  
• Enabled delay and fullscreen options inside Snipping Tool
  
• Enabled notifications and priority notifications for Snipping Tool
  
• Changed Snipping Tool to run "Always" as a background app
  
• Enabled Clipboard History
  
• Enabled "use PrtSc to use Snipping Tool"
  
• Clicked on "New" inside Snipping Tool
  
• Used the PrtSc key and Windows + Shift + S shortcut
  
• Checked that the keyboard hardware is up to date and not faulty
  
• Pinned Snipping Tool to the taskbar
  

Advanced Troubleshooting Steps:

• Disabled "Do not allow Snipping Tool to run" in gpedit (Computer Configuration > Administrative Templates > Windows Components > Tablet PC > Accessories)
  
• Created the "DisableSnippingTool" key in registry (HKEY_CURRENT_USER\Software\Policies\Microsoft\TabletPC and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TabletPC) and set it to 0
  
• Created the "EnableSnippingTool" key in registry (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\SnippingTool) and set it to 1
  
• Ran sfc/scannow
  
• Ran DISM /Online /Cleanup-Image /RestoreHealth
  
• Restarted Windows Explorer
  
• Uninstalled and reinstalled Snipping Tool via PowerShell/cmd
  
• Perfomed a Clean Boot
  
• Created a new user profile
  

What I have not tried:

• Enabled App Permissions Picture on Snipping Tool (the option does not show on advanced options)
  
• Ran the Windows 11 Snipping Tool Directly from the "Windows.old" folder (I do not have Windows.old folder)
  
• Reset Windows
  

 

Aspect Ratio (Windows10)

It seems that my screen is too wide for the display to not be distorted. I want to know if I can change the aspect ratio to accommodate the width of the monitor. I have already tried all the choices for resolution settings, and they are not really the
problem.