Windows 10: So I bought a used pc and the old owner didn’t take his account off and I can’t access the...

So I bought a used pc and the old owner didn’t take his account off and I can’t access the pc and I’m trying to factory reset the pc and it also doesn’t give me the option to reset Can someone help me

:)

 

I bought minecraft and it says i didn t pay

I bought minecraft java today from my mobile from inecraft.net and when i logged in it says that i haven t payed it.The payment was made and i didn t get minecraft.After i realised that i using guest and i wasn t connected to any microsoft account.What happened to my purchase

 

Notification didn´t appear

Windows 10 has ben released for 1 day and a half,and I didn´t get the notification for installing.I reserved it.Can anyone help me?

PS I am running Windows 7 and it´s up to date.

 

Chrome/ App didn`t start

Hi,

Thanks for your help but... it didn`t work, I get the same error...

I would like to try some more solutions before reinstalling the Windows, so if you can assist me a little bite more... ... it would be highly appreciated.

Radu