Windows 10: So I go the new update and it broke my user profile

I got the new update and it's seems to have given me a new user profile and I'd really like to get my old one back

submitted by /u/ligger66
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:)

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

new account and The User Profile Service failed the sign in ; user profile cannot be loaded

Hello,

Thank you for your reply,

This issue might be due to the User profile Services, please follow the below and check.

I suggest you to Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Hope it helps. Kindly update the status of this issue, we will be happy to assist you further.

 

I can't create a New User Profile that is Not Corrupt! Please Help!

Hi,

I realize the inconvenience you are facing in creating the new user profile on your device. Do not worry we will help you with this issue.

As a work around, I suggest you to enable the built-in administrator account, log-in with the admin account to create a new user profile and check if you are able to check. This will let us know if the issue persists with user account or the operating system.

Step 1: Follow the steps to enable Built-in admin account.

Enable Built-in administrator.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter:

• net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.　　

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.　

Step 2: Refer to the articles to create a test user account/ Microsoft account respectively.

For Local account: Create a local user account in Windows 10

For Microsoft account: Help with Microsoft account


Hope it helps. Get back to us with an updated status of creating new user profile for further assistance.

Thank you.