Windows 10: So I was able to use the code prompt to get back to the administrator account but I still...

Discus and support So I was able to use the code prompt to get back to the administrator account but I still... in Windows 10 Software and Apps to solve the problem; So I bought a laptop from a second hand shop and when I got it home and charged I realized that I payed for a piece of scrap because I couldn't get... Discussion in 'Windows 10 Software and Apps' started by 5150_74, May 6, 2024.

  1. 5150_74 Win User

    So I was able to use the code prompt to get back to the administrator account but I still...


    So I bought a laptop from a second hand shop and when I got it home and charged I realized that I payed for a piece of scrap because I couldn't get into it. So I've been hunting down different methods on how to fix the issue I was able to use the code prompt and reset the admin password but when I go to login it's telling me that I have to insert a password disk? What else can I do to get passed the login screen now that I was able to change the password

    :)
     
    5150_74, May 6, 2024
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, May 6, 2024
    #2
  3. Vesao Win User
    How to remove Guest account?


    Try these steps and you should be able to delete the guest account:
    1. Press the WIN + X keys and select "Command Prompt (Admin)" from the Quick Access menu.
    2. At the Command Prompt, run this command: Code:
      Code:
      net user Guest /del
     
    Vesao, May 6, 2024
    #3
  4. Jaune Bel Win User

    So I was able to use the code prompt to get back to the administrator account but I still...

    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
    Account:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:yes and hit
      Enter
      .

    After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

    Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

    Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:no and hit Enter.

    Let us know how it goes and we'll assist you further.
     
    Jaune Bel, May 6, 2024
    #4
Thema:

So I was able to use the code prompt to get back to the administrator account but I still...

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