Windows 10: So I’m re installing windows via usb and when ever I touch my mouse it turns the laptop off...

Discus and support So I’m re installing windows via usb and when ever I touch my mouse it turns the laptop off... in Windows 10 Gaming to solve the problem; Is there any solution to this?... Discussion in 'Windows 10 Gaming' started by layton judge, Aug 13, 2024.

  1. LAYTON JUDGE
    layton judge Win User

    So I’m re installing windows via usb and when ever I touch my mouse it turns the laptop off...


    Is there any solution to this?

    :)
     
    layton judge, Aug 13, 2024
    #1
  2. ERWINJAMES SAN
    ErwinJames San Win User

    USB Arc Touch Mouse - please help with click sound

    Hi,

    To address your concern, you can perform these steps:

    • Download the drivers on this
      link      .
    • Attach the USB dongle of your mouse on the computer and wait for the drivers to be detected and installed.
    • Run the installer for the driver downloaded.
    • Open the Cortana and type Mouse and Keyboard Centre.
    • Turn off the Vibration.
    • Unplug re-plug your Arc Touch.

    Let us know how it goes.

    Regards.
     
    ErwinJames San, Aug 13, 2024
    #2
  3. RYAN PAG
    Ryan Pag Win User
    Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

    Hi,

    To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

    • Is it one USB dongle for the mouse and keyboard?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Did you make any changes to your computer prior to this issue?

    We suggest checking the article below to help you resolve the issue.

    Update a driver for hardware that isn't working properly

    Thank you.
     
    Ryan Pag, Aug 13, 2024
    #3
  4. ROSE CAL
    Rose Cal Win User

    So I’m re installing windows via usb and when ever I touch my mouse it turns the laptop off...

    Connecting Arc Touch Mouse to Laptop

    Hi Tim,

    One possible reason why you're having issues with connecting your Microsoft Arc Touch Mouse to your laptop is, can be due to configuration settings. To better assist you, kindly answer the following questions:

    • Have you made any recent changes before this issue occur?
    • Did you get any error messages when you tried to connect it to your laptop?
    • Have you tried connecting your Microsoft Arc Touch Mouse to another device?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this article:
    Fix Bluetooth problems in Windows 10: FAQ.     It will let you automatically troubleshoot common Bluetooth problems or Bluetooth device shows as Paired, but not working. You may also perform the instructions by clicking on this

    link    . It will let you provide a remedy to Bluetooth connection concern.

    Keep us posted if you need additional help.
     
    Rose Cal, Aug 13, 2024
    #4
Thema:

So I’m re installing windows via usb and when ever I touch my mouse it turns the laptop off...

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