Windows 10: So Microsoft is telling me that I have to buy a new PC in order to get Windows 11, is that...

So Microsoft is telling me that I have to buy a new PC in order to get Windows 11, is that correct?

:)

 

New PC and Windows 10

If one is intending to buy a new pc from a source that builds to order, but installs an OEM version of windows by default, what would be suggested as a first step for the user?

For instance, should the user buy a copy of W10 professional and perform a clean install followed by the necessary drivers, software and user data?

Apologies if this is something already covered, I am looking for pointers to the latest guidance in that case.

 

Being told that my new PC is not compatible with Windows 11

Yes, TPM and Secure Boot are enabled; and my PC meets all of the minimum system requirements for upgrade to Windows 11;

except the CPU is not listed as compatible.

This computer is quite new.

Whilst it may be the case that every new PC is compatible with Windows 11; why should I have to buy a new computer when there is nothing wrong with the present one?

It has a legitimate copy of Microsoft Windows 10 Professional, Activated with a Retail Digital Licence, bought from the Microsoft APP Store.

I bought my PC and copy of Microsoft Windows 10 thinking that I was covered for all future upgrades.

Now, I learn that I am not covered for future upgrades because the CPU is not compatible with Windows 11.

Who is to say that If I buy a new computer, with Windows 11, that the CPU on that one may not qualify for an

upgrade to the next version of Windows?

 

I purchased Windows 10/11 license in 2017. I built a new PC and it will not let me Activate Windows

I purchased Windows 10/11 Home license in 2017. I built a new PC and it will not let me Activate Windows

The purchase order still shows in My Microsoft account.

I wiped my old PC and un-linked it from My Microsoft account.

I login to Windows using My Microsoft account.

It will not let me activate because I do not have a product key.

Trouble shooter jsut tells me to go to the store and buy a new license for $139.

I try calling and Using Get help bu the automated system jsut tells me to use the Troubleshooter again.

I even try replying to Microsoft Store from my original order confirmation email with the order#. No reply.

Please some one tell me what I need to do to activate Windows 11 Home on a new PC with the license I already purchased.