Windows 10: So my computer been randomly crashing and I keep getting this Error

I've tried updating drivers and bios, I've system cleaned and ran an update troubleshooter, which found corruption in an update but it fixed it, and apparently that's not what's been crashing it, cause this is the same error code I've gotten on every crash.ContextWORKGROUP\CAROLENA$Urlhttps://AMD-KeyId-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net/templates/Aik/scepMessageTextGetCACaps GetCACaps: Not Found {"Message":"The authority \"amd-keyid-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net\" does not exist."} HTTP/1.1 404 Not Found Date: Fri, 14 Jun 2024 17:5

:)

 

10 Crashing Randomly and During Updates and File Downloads

This is a re-post from here.

I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

I think the next step was to run V2 Log collector, that data is attached.

Any help is appreciated.

Thanks,
Chris

 

Computer randomly crashes with no error log

I am currently downloading a fresh set of drivers for my video card. During so my computer crashed again. Had Youtube playing in the background.

After the crash I did find this event. The event does appear more than the crashes, but the time stamps do appear the same times as when the crashes happen as well.

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.