Windows 10: So my Microsoft laptop is an asus and it keeps saying your device ran into a problem well...

My laptop has been seen by a computer tech

:)

 

MISSING ASUS LAPTOP DEVICE REGISTRATION WITH MICROSOFT ACCOUNT

Hi, JayKimTF

Welcome to the Microsoft Community.



Yes, you can use the Microsoft account to register your lost laptop device, even if you did not create a Microsoft account when you bought the laptop in 2020. You can use the S/N (serial number) and model number to register with the new Microsoft account that you created.

Here are the steps on how to register your lost laptop device with a Microsoft account using the S/N and model number:

• Go to the Microsoft account | Devices website and sign in to your account.
  
• Click on your profile picture in the top-right corner and select “View Microsoft account.”
  
• Click on the “Devices” tab.
  
• Click on the “Register a new device” button.
  
• Select “Laptop” as the device type.
  
• Enter the S/N and model number of your lost laptop.
  
• Click on the “Register” button.
  

Once you have registered your lost laptop device with your Microsoft account, you can use the “Find my device” feature to try to locate it.





Here are the steps on how to use the “Find my device” feature:

• Go to the Microsoft Account website and sign in to your account.
  
• Click on your profile picture in the top-right corner and select “View Microsoft account.”
  
• Click on the “Devices” tab.
  
• Find your lost laptop device in the list of devices and click on it.
  
• Click on the “Find my device” button.
  

If your lost laptop device is turned on and connected to the internet, the “Find my device” feature will show you its location on a map. You can also use the feature to remotely lock or wipe your device.

Note:

• If you are unable to find your lost laptop device using the “Find my device” feature, you can contact Asus customer support for assistance.
  
• You can also file a police report about your lost laptop device.
  

Best Regards

Martin | Microsoft Community Support Specialist

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Nokia Lumia 930 and 630 with windows phone 8,1 wont run on any Asus laptops

I wish I could offer more suggestions but the problem is with the Asus laptops and not the phones.

You could try seeing how the phones show up in the device manager and these steps but I doubt if WinUsb Device will show up in step 7

1.Plug in your device to the host system.

2.Open Device Manager and locate the device.

3.Right-click the device and select Update driver software... from the context menu.

4.In the wizard, select Browse my computer for driver software.

5.Select Let me pick from a list of device drivers on my computer.

6.From the list of device classes, select Universal Serial Bus devices.

7.The wizard displays WinUsb Device. Select it to load the driver.