Windows 10: So my PC and monitor is turning on, but there's a black screen once I boot my pc up. There...

Discus and support So my PC and monitor is turning on, but there's a black screen once I boot my pc up. There... in Windows 10 BSOD Crashes and Debugging to solve the problem; It's an old office HP PC. I shut it down and took off the power, and when I boot it up it just gave me errors. Fixed some of them and now it's a black... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Bllxv., Jul 2, 2024.

  1. Bllxv. Win User

    So my PC and monitor is turning on, but there's a black screen once I boot my pc up. There...


    It's an old office HP PC. I shut it down and took off the power, and when I boot it up it just gave me errors. Fixed some of them and now it's a black screen.

    :)
     
    Bllxv., Jul 2, 2024
    #1

  2. Black Screen after turning on the PC

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to see the screen of the PC.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the PC?
    • Do you get a black screen after login screen?
    • Are you aware of any changes on the PC prior to this issue?
    • When you say "everything turned on except for the screen" are you not getting display on the monitor?
    • What happen, when you press Ctrl + Shift + Esc key from the keyboard?

    Meanwhile, we would suggest you to perform these methods and check if that helps.

    Method 1: If you are able to open
    Task manager by pressing Ctrl + Shift + Esc key from the keyboard, then click on
    File tab from the top and select Run new task. Now type
    explorer.exe and check the box beside “Create this task with administrative privileges

    Method 2: Boot the PC to
    safe mode from login screen,
    then check if you are able to access the PC without any issues. If everything is fine in safe mode, then restart the PC to normal mode and check.



    Method 3: If the computer is booting to black/blank screen, please follow
    the suggestion from this article:
    Troubleshoot black screen or blank screen errors




    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jul 2, 2024
    #2
  3. Black screen with no spinning dots when booting the PC

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while booting the PC as it is stuck at black screen.



    I would suggest you to follow the steps mentioned below and see if that helps.



    Method 1:



    Refer the section I see a black screen before signing in to Windows 10
    from the article
    Troubleshoot black screen or blank screen errors
    and see if that helps.



    Method 2:



    Try booting the PC to safe mode and check. Refer the article

    Start your PC in safe mode in Windows 10




    If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jul 2, 2024
    #3
  4. So my PC and monitor is turning on, but there's a black screen once I boot my pc up. There...

    Black screen after turning monitor off and on


    Hello all

    I have a desktop PC, running windows 10

    video card NVIDIA GTX 750Ti driver 364.72 (newest)

    Dual Monitor :

    BENQ connected with Digital Port
    HP connected with DVI

    Problem:

    if I switch the BENQ monitor off, when I turn it on again it displays a black screen and there is NO WAY to have the screen back. The PC seem to be still working but no mouse or keyboard action can return the screen to normal operation, It stays black

    Note: as I switch the Benq monitor off, the screen on HP monitor goes BLACK

    Thanks for your help

    Kind regards

    Alex
     
    Trainstopper, Jul 2, 2024
    #4
Thema:

So my PC and monitor is turning on, but there's a black screen once I boot my pc up. There...

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