Windows 10: So, when i ask a question here, where/when/how do i receive a response?

So, when i ask a question here, where/when/how do i receive a response?

:)

 

Attention required message under email account, cannot send and receive mail from a linked account

Hi Sharon,

You might not been able to send or receive an email due to a misconfigured account settings. For us to isolate the issue, we would like to ask the following questions below:

• Which application or program are you using to access your email?
• Have you encountered any error message?
• What troubleshooting steps have you done so far?

If you are using the Windows 10 Mail app, we suggest that you remove your email account and re-add it.

We will wait for your response.

 

Windows 10 update today 16 Feb 2018 has disabled my PC

Hi David,

Corrupted or damaged system files is one of the reasons why blue screen issue occurs. For us to better assist you, we'd like to ask a few questions.

• What is the exact error message you've received?
• What troubleshooting steps have you done so far?

In the meantime, We suggest checking this article and follow the troubleshooting
steps suggested as an initial troubleshooting step on resolving the blue screen issue.

Looking forward to your response.

 

D Drive has a Question Mark, can't access it, everything is gone!

Hi,

One of the possible reasons why you cannot access D drive is due to a corrupted storage device. To help us determine the appropriate troubleshooting steps, we’d like to ask the following questions:

• Have you made any recent changes before you encountered this issue?
• What is the error message that you received?
• What troubleshooting steps have you done so far?

We look forward to your response.