Windows 10: Sold laptop, now new owner needs password ???

Discus and support Sold laptop, now new owner needs password ??? in Windows 10 Updates and Activation to solve the problem; I sold my laptop online after doing a factory restart on it. Removed all my personal files and kept Windows 10 on it. Now, the new owner messaged me... Discussion in 'Windows 10 Updates and Activation' started by BruceCz, Apr 22, 2020.

  1. BruceCz Win User

    Sold laptop, now new owner needs password ???


    I sold my laptop online after doing a factory restart on it. Removed all my personal files and kept Windows 10 on it. Now, the new owner messaged me that he needs a password for the laptop. Not a PIN, but a password. I don't remember resetting any passwords or pins.


    Logging into my microsoft account, I saw that the laptop was still in my list of devices. I removed it from my devices and unlinked it from the microsoft store.


    Is there anything else I need to do? Will the new owner still need a password? Can the new owner reset the password?

    :)
     
    BruceCz, Apr 22, 2020
    #1
  2. Beast020 Win User

    sold pc how can new owner reactivate windows 10

    Sold my win 10 PC right before i sold it though i had to change hard drives and forgot to reactivate windows 10 how can the new owner activate the windows 10 so i dont have to give him my account info?

    Moved From: Windows / Windows 10 / Windows update, recovery, & backup
     
    Beast020, Apr 22, 2020
    #2
  3. Windows 10 license moving to new owner.

    I have sold my laptop with windows 10. Before selling it I reset my laptop to get rid of all my data. But now the computer asks the new owner for a windows license key after setting up the laptop. After searching on the internet, I understand that the
    key is apparently connected to my microsoft account. How can I transfer the key to the new owner, so he can activate windows?

    I have no phisical acces anymore to the laptop, since the new owner already has the laptop.
     
    OleIoannen, Apr 22, 2020
    #3
  4. Soldphone Win User

    Sold laptop, now new owner needs password ???

    Sold my windows phone

    I sold my windows phone today at 1pm and forgot to reset my account and my device. After that i changed my Microsoft account password, but can the new owner use my account and use my information?
     
    Soldphone, Apr 22, 2020
    #4
Thema:

Sold laptop, now new owner needs password ???

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