Windows 10: Solutions for Blue Screen of Death

Discus and support Solutions for Blue Screen of Death in Windows 10 Software and Apps to solve the problem; Zoostorm PC with Windows 10, my PC is around 10 years old. On the night of the 11th, my PC blue screened unexpectedly while playing music on Spotify. I... Discussion in 'Windows 10 Software and Apps' started by Beth.W, Jun 20, 2024.

  1. BETH.W
    Beth.W Win User

    Solutions for Blue Screen of Death


    Zoostorm PC with Windows 10, my PC is around 10 years old. On the night of the 11th, my PC blue screened unexpectedly while playing music on Spotify. I didn’t catch the original stopcode, it looked to be loading through the restart fine, I was called away from the PC for a couple minutes, when I got back to the PC it was preparing the automatic repair screen.Restarting with automatic repair can’t be completed because it blue screens ‘critical process died’ during the attempts. Startup settings can’t repair my PC. I don’t have a System Restore point on my PC. I don’t have access to my desk

    :)
     
    Beth.W, Jun 20, 2024
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Jun 20, 2024
    #2
  3. JOHN SARC
    John Sarc Win User
    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Jun 20, 2024
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    Solutions for Blue Screen of Death

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    Redirecting

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Jun 20, 2024
    #4
Thema:

Solutions for Blue Screen of Death

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