Windows 10: Solved: After WIN10 update, after using mouse to invoke sleep state, neither mouse nor...

I can't find my original post on this issue, which developed following the latest WIN10 update 1903, I spent days trying to fix it. After trying all previously suggested solutions, the problem remained. I then accessed the UEFI blue-gray screens and changed the USB Wake Up setting from Disabled to Enable.


As I attempted to Restart WIN10 with the mouse, I was prompted to set up a logon password and PIN. I then accessed WIN10 (user) Accounts and I removed the tick (check) in a box entitled "Require password upon Restart".


Restarting using the mouse or keyboard now works 100% ok without the need for a password and / or PIN.

:)

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Solved - by changing mouse settings


After trying everything suggested in this thread and others, I decided to replace my mouse. The troublesome mouse was a Logitech G7 wireless mouse. I think my problem was intermittent and related to the mouse wireless itself. I now have a Logitech G502 and no lag at all. It's wired USB. So for now my problem is solved.

 

Problem with mouse in Win10

Hi Tim,

Thank you for posting your query on Microsoft Community.

I would suggest you try the following steps and see if it helps.

Method 1: Run Hardware and device troubleshooter.

Follow the steps below:

• Type “Troubleshooting” on the Windows Search bar and hit
  Enter.
• On the left side of the Troubleshooting window, click on “View all”
• Click on Hardware and Devices. Please provide a password if asked for it and click
  ok.

Method 2: Uninstall and then reinstall Mouse drivers.

Follow the steps to uninstall Mouse drivers:

• Press Windows key + X key and click
  Device Manager.
• Expand the Mice and other pointing devices.
• Right-click on the Mouse and click on Uninstall.
• Now, visit the Manufacturer's website and download (and install) the latest mouse drivers. Run the setup file in compatibility mode. For help, refer the link:
  
  http://support.logitech.com/en_us/category/mice-and-pointers
  Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software
  can be solved. Using Third Party Software is at your own risk.
• Restart your system.

Hope this helps. Please respond if you have further related queries.

Regards,