Windows 10: Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a...

Discus and support Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a... in AntiVirus, Firewalls and System Security to solve the problem; Extract from windows events logs Nom de l’application défaillante MsMpEng.exe, version : 4.18.2003.8, Nom du module défaillant : mpengine.dll,... Discussion in 'AntiVirus, Firewalls and System Security' started by DominiqueBonniN, Apr 17, 2020.

  1. Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a...


    Extract from windows events logs


    Nom de l’application défaillante MsMpEng.exe, version : 4.18.2003.8,

    Nom du module défaillant : mpengine.dll, version : 1.1.16900.4,

    Code d’exception : 0xc0000005

    Décalage d’erreur : 0x00000000001d00cf

    ID du processus défaillant : 0x1534

    Heure de début de l’application défaillante : 0x01d614135647675d

    Chemin d’accès de l’application défaillante : C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2003.8-0\MsMpEng.exe

    Chemin d’accès du module défaillant: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A6B486AF-BB18-4104-93A1-A31EB699BC0C}\mpengine.dll

    ID de rapport : 5386fe27-00c9-4195-9ab3-d3b553918807

    :)
     
    DominiqueBonniN, Apr 17, 2020
    #1
  2. afornal Win User

    Defender AntiVirus

    There are 4 options under Defender. Two refer to AntiVirus; AntiVirus Network Inspection Service & AntiVirus Services. Under Startup Type these two are listed as manual and the Status column said Inspection Service is running. When I clicked on the Start
    button in Properties, I got an immediate message: "Win.. Def.. Anti.. Serv.. on local comp.. started and then stopped. Some services stop automatically if they are not in use by other services or programs."
     
    afornal, Apr 17, 2020
    #2
  3. gzt7d8 Win User
    Unable to Re-Start Windows Defender Services

    A little background first, I downloaded a file and started to install it when Defender caught the virus, but didn't contain it. So I downloaded Malwarebytes to scan and remove the virus.

    After I loaded Malwarebytes I noticed I wasn't getting anymore Windows Defender definitions but I noticed the Windows Defender services were stopped and I figured Malwarebytes stopped it and that was the reason I wasn't getting anymore updates on Defender.

    I uninstalled Malwarebytes but now I can't restart Windows Defender.

    If I got to Control Panel then Security and Maintenance window. Both buttons to turn on Defender are grayed out.


    Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a... [​IMG]


    If I search for Windows Defender in the search window on the task bar. This is the result I get.


    Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a... [​IMG]


    And lastly, if I go into Task Manager Services, there are 2 entries for Windows Defender, both are stopped. If I try to restart them this is the message I get.


    Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a... [​IMG]


    So is there anything I can do to restart the app or does it require more drastic steps such as reload 9926?
     
    gzt7d8, Apr 17, 2020
    #3
  4. davidhk Win User

    Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a...

    Windows Defender disabled and is unable to start


    OK. I am not sure if you can complete the steps below.......................
    In the search box, type services.msc > Enter
    Items in the Services box are listed alphabetically.
    Scroll down to Windows Defender Service...........................
    at Status heading, it should be.................................... Running
    at Startup type, it should be......................................... Automatic


    Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a... [​IMG]




    If that is not what yours said, right click at Windows Defender Service > click Properties >
    can you change the Startup type to Automatic and Service status to Start ?
    If yes, do so and click OK when done.
     
    davidhk, Apr 17, 2020
    #4
Thema:

Solved - Service Antivirus Windows Defender fall down after about 2 mn each time I start a...

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