Windows 10: [Solved] TP-link UB500 does not pair with any Bluetooth device - Windows 11

I bought a UB500 adapter recently to impart Bluetooth connectivity to my desktop operating with Windows 11. The dongle did not work. Desktop did detect Bluetooth devices, but every attempt to connect to them invariably lead to the error “We did not get any response from the device. Try connecting again”. I tried out all remedies posted on the web updating device drivers, installing the latest windows updates, stopping & restarting Bluetooth services, using DISM & SFC commands to fix windows errors etc, but nothing worked. Finally, I tried fixing the connectivity problem by using

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tp-link ub500 not working windows 11

I just bought tp-link ub500 bluetooth dongle... in drivers everything seems to be ok but i cant turn on blue tooth in my network properties or add a new device... when i try settings program goes to not responding...please help...i am using windows 11...i tried the device on windows 10 and it's working perfectly....

 

tp-link bluetooth allow a device to connect greyed out

Have you tried to connect to a Bluetooth device? Here is an example connecting to Arctis 3 Bluetooth headset
Start pairing mode on headset by holding down power button until green light flashes rapidly. Note every device is different.

In Bluetooth settings click on Add Bluetooth or other device





Click on Bluetooth





Wait for headset to appear in list
When it does click on Bluetooth headset





Arctis 3 Bluetooth headset is connected and ready to use





It is now in list of Audio devices with status Connected voice. music





When Arctis 3 Bluetooth is turned off status is Paired.
Next time headset is turned on it will automatically connect

 

tp-link bluetooth allow a device to connect greyed out

What device are trying to pair to? In order to pair with a Bluetooth device the device must be in pairing mode. How this is done depends upon the device. Read the manual for each device to find out how.

It wasn't obvious how to start pairing mode on my phone. By accident I started it by turning Bluetooth Off and then On on the phone. After that I found it on my computer in the list.

Here are a couple examples:

Arctis 3 Bluetooth headset Bluetooth pairing

Xbox One Wireless Controller Bluetooth pairing