Windows 10: Some items are in Japanese on my computer, Help!

I created my email and Microsoft account together when I lived in Japan several years ago. I am currently experiencing issues.On any email from Microsoft, that regards a login, where Microsoft provides me an email for verification, the body of that email is in Japanese. Also, I cannot compress any file on my computer because, in the address bar, there are Japanese characters after my username and my one drive account?!?! It reads 'C;\Users\MY USERNAME\OneDrive\' then there are Japanese characters.I have already managed my computer's preferred language it was already set to English, and I ha

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My computer is stuck in Japanese.

Hi,



Thank you for writing to Microsoft Community Forums.

We understand the concern as you are unable to switch out of Japanese language on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Version and Build of Windows 10 installed? (Type
  winver in Windows search/Run command)
  
• Did you try installing English language pack and setting it to default in Settings?

Meanwhile, we would suggest you to perform these steps to uninstall Japanese language and check.



Uninstall Japanese language

1. Click on Start menu and type
   CMD, right click on CMD and select Run as Administrator.
   

1. Type in Lpksetup /u on the command prompt and hit enter.
2. You will be presented with previous language pack installed.
3. Click on Japanese language and click Next to uninstall it.
4. Restart the PC and check.

Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Japanese Keyboard

Hi Kiyakat,

Thank you for posting your question in the Microsoft Community.

Let us follow these steps and check if that makes any difference:

Step A: Remove the Language Pack.

1. Click on the Start button, go to Settings > Time & Language > Region &
   Language.
   
2. Click on Japanese Language and the click on Remove.
   

Step B: Re-add the Language pack.

1. Click on the Start button, go to Settings > Time & Language > Region &
   language.
   
2. Click on Add a Language >Select the Language (Japanese).
   
3. Once added, click on Options button, and select Add Keyboards to select Japanese keyboard.
   

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Switching Japanese Windows with English menus

Yes, I do mean those keys. I tried just switching to Japanese keyboard, as you suggested, but those keys didn't work. Also, the selection key is normally the spacebar in Japan but I could only get IME to work with the Tab key (for those who aren't familiar with Japanese typing: you type in Roman characters, then press a selection key and it steps you through a list of options for the word you are typing in Japanese characters). Did you get the special keys to work as they do in native Japanese mode?

It may well be that I was missing something, although I did try every option I could think of. In any event, as I said, I gave in and now have Japanese Windows running with English menus and everything seems to be working perfectly.
Thanks,

Mike