Windows 10: Some Keyboard Keys not Responsive After Opening Laptop to Clean

Hello!I have an HP Laptop 15-dy1xxx model that was working fine just yesterday. However, I noticed a small bug crawl out from the device and was concerned about there being others, so a family member helped open the laptop to clean the inside with isopropyl alcohol and to clear out debris. After screwing the bottom piece back on and turning the laptop on, the o, l, p, space bar, backspace, and enter keys do not respond at all. I am unsure what the issue is as the only part unplugged while cleaning was the power so that no power was running while cleaning. Any help is appreciated as I cannot wo

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Windows Key on Keyboard Not Responsive


My Windows key on the keyboard is not working. I have run through the sfc scannow and the dism repairs and such and it claims everything is working. I did a clean reboot of Windows 10 (Education) and the problem still persists.

Looking at the keyboard driver (Thermal Challenger Gaming Prime), it doesn't seem to register that the left window's button works for anything at all. Attempting to press the button on the keyboard yields no response even if I attempt to bind that key to something else. I doubt it is hardware as using this keyboard on my laptop works perfectly fine. The laptop is running windows 8 however.
When pressing on the windows button in the left corner of my screen, everything works fine. Left clicking pulls up everything normally and right clicking provides a list of options that seems to be standard for a functioning computer.

All the drivers are installed properly according to the Windows settings and looking at each of the drivers, they are all up to date according to their manufacturer. This is a custom computer that I recently built. It has no prior Operating systems or files and Windows 10 Education was installed on it through the Media Creation Tool on a bootable USB.

What should I do now?

 

Some keys not responsive on laptop keyboard

If the keyboard utility is not registering any response, that does sound like a hardware failure. Could you please upgrade your 'My Computer' info, listing the actual model # of your Lenova and also post the model # in this thread?

Did all of these keys fail at the exact same time?
Did these failures coincide with any Windows updates or installation of Apps?
Does this PC use anything beyond a standard HID keyboard device such as a Steel Series PS2 keyboard?


I'm not certain if the wet wipes could have contributed to this failure, seems unlikely to cause a mechanical breakdown on 4 individual keys.

 

Cleaning a keyboard and keyboard advice?

Thanks guys for cleaning advice.

Any keyboard suggestions? i will clean this out then and put in storage as a spare.