Windows 10: Some of the keys on my keyboard have swapped.

The left shift has turned to backspace, but backspace has stayed the same, " is Shift+', and @ is Shift+2, Right shift is . I don't know how or why, but I haven't touched anything in the settings. Could it be that I just need a new keyboard? Thanks for your help.

The keyboard is an Advent and uses QWERTY.

:)

 

keyboard keys are swapped

Hi Brian,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

Based on the description, this issue may occur due to the keyboard driver is outdated. Let’s try simple troubleshooting methods and check if it helps to resolve the issue.

Method 1.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. Follow the below steps:

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

If the issue still persist try the below method steps.

Method 2.

I would recommend you to update the keyboard driver manually from device manager and let us know the status.

• 
  Press Windows Key + X and click on
  Device Manager.
  
• 
  Locate for the Keyboard and expand it.
  
• 
  Right click on the keyboard and click on
  updates.
  

Hope this helps. Post us with the status we will be glad to help you.

 

Weird keyboard problem - keys getting swapped


It's a bit of a long shot, but if you go to Control Panel > Language > Options does it list more than one input method?

If so, maybe it's switching between them, such as between English UK Keyboard and English US keyboard. I use the US keyboard when typing in a different language in order to use accents (à, á, etc.) and I find that it changes between keyboards on its own accord for reasons unknown (Usually you click Win Key + Spacebar to toggle between different keyboard input languages).





Edit: Beaten too it by above poster.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.