Windows 10: Some other programs lost passwords terribly --- like the switch to a new user, I have a...

Windows 10 Pro self-build system 2018, intel i7 8-gen, DDR4, Nvidia gtx 1050BSOD Blue screen appeared after restarted Windows 10 Pro - wallpaper removedmost passwords removedChrome Crashed all open tabs gone - had 90-100 tabs open, logged out from all tabsSome other programs lost passwords terriblywhat to do? is it a virus??? like the switch to a new user, I have an Acronis TI 2018 backup, how retrieve passwords from backups?????

:)

 

Lost User Account

After upgrading from Window 7 to 10, I lost my wife's User Account got messed up, using my email address and login password, with no ability to change them. I received the reply below, but still have problems:

I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



Step 1: Creating a new user account

• Type cmd in the Search bar form the desktop.
• Now, Right-click on cmd.exe from the result and select Run As Administrator.
• User Account Control or UAC dialog box will appear, click on Yes.
• Type net user username password /add
  
  [Replace ‘username’ and ‘password’ with your desired username and password]

Step 2. Copying old files to newly created User Profile

• Go to C:\Users\(Your-Corrupted-
• Copy all files except three files:

• 
  NtUser.dat
  
• 
  NtUser.ini
  
• 
  NtUser.log
  

3. Go to C:\Users\(New-User-Profile-

4. Paste all those copied files here.

I tried to create a new user account as in Step 1, but when I put in the command as written above, I kept getting messages about correct syntax for the command. No matter what I tried, it wouldn't work. I
then tried to set up a new account using the Settings/Accounts/"Add someone else to this PC" menu. I set up the account, but no folder was created under C:\Users\. I tried adding a folder using the new accounts user name and transferred the files from the
other account. When I tried to log in, I received the same error message. I am at a loss as to how to get back the user account with the correct username, email address, and password. HELP!!!

 

Keyboard stops working after switching users...

Hi,

I have a very annoying issue that hast started to happen a few days ago. Basically when I switch users keyboard stops working.

Steps:

• Start PC
• Log in as user A - Keyboard works fine
• Switch User B - login screen is displayed and keypboard works to enter password
• User B descktop is displayed
  • Keyboard does not work
  • Mouse works
  • Strange behaviour - the system seems to act like the Enter key is stuck down (which it isn't). If I open word to a new document (using mouse) it just inserts new lines into the document... like I am holding the enter key down

I've tried a different keyboard and still the same issue.

Any ideas?

 

Lost User Account

Hi Louis,



Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



Step 1: Creating a new user account

• Type cmd in the Search bar form the desktop.
• Now, Right-click on cmd.exe from the result and select Run As Administrator.
  
• User Account Control or UAC dialog box will appear, click on Yes.
  
• Type net user username password /add
  
  [Replace ‘username’ and ‘password’ with your desired username and password]
  

Step 2. Copying old files to newly created User Profile

• Go to C:\Users\(Your-Corrupted-Profile-Name)\ (L: file:///C:/Users/(Your-Corrupted-Profile-Name)/)
  
• Copy all files except three files:

• 
  NtUser.dat
  
• 
  NtUser.ini
  
• 
  NtUser.log
  

3. Go to C:\Users\(New-User-Profile-name)\ (L: file:///C:/Users/(New-User-Profile-name)/)

4. Paste all those copied files here.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.