Windows 10: some USB ports not working when insert the data cable in new windows 11 desk top computer

some USB ports not working when insert the data cable in new windows 11 desk top computer

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My lap top computer usb port was not working.

Hi,

Your concern about the USB port can be due to broken software components and/or hardware issues on your device. To better understand your concern, we'd like to know the following:

• If your USB devices works on other ports on your device.
• The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

In the meantime, we'd recommend running the Windows troubleshooter to find and fix problems with devices and hardware. To do this, you can perform the following:

• Search and launch Control Panel using Cortana.
• In the Search Control Panel box, type troubleshooting.
• Click on Troubleshooting.
• Click on Hardware and Sound.
• Click on Hardware and Devices.

If the above steps won't suffice, we'd recommend performing the following to uninstall and reinstall the USB drivers. To do this, you can perform the following:

• Search and launch Device Manager using Cortana.
• Locate and collapse the Universal Serial Bus controllers.
• Right-click on a listed driver and then select Properties.
• Under the Driver tab, click on Uninstall Device.
• Repeat steps 3 and 4 to each of the drivers listed under Universal Serial Bus controllers.
• Restart your device.

Note: Restarting the device will reinstall the USB drivers.

We look forward to your response.

 

USB Ports Not Working

Hi Patrick,

Thank you for keeping us updated.

• Have you tried suggestions provided by Hamilton Apolinario?

If not, please re-install Windows 10 and check the status. If the issue still persists, I suggest you to get the hardware diagnostic done from the manufacturer.

Step 1: Download the Windows 10 ISO (using another computer so you can use USB ports to transfer files)

Refer to the article below and download Windows 10 ISO using Media Creation Tool.

Download Windows 10

Step 2: Make a USB flash drive bootable

Refer to the article to download Windows USB/DVD Download Tool to transfer ISO to USB flash drive to make it bootable device.

Windows USB/DVD Download Tool

Important: Ensure there is no data in USB flash drive before making it bootable device. If you have any data, back it up accordingly.


Disclaimer: Please keep a backup of your data in case of loss.


Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

USB ports

Hi Frank,

Inserting and removing a USB device repeatedly may cause the USB port to stop responding. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work.

Here are few things that you can do to resolve the issue:

Use Device Manager to scan for hardware changes. After your computer scans for hardware changes, it might recognize the USB device that is connected to the USB port so that you can use the device.

To scan for hardware changes, follow these steps:

• Click Start, and then click Run.
  
  Note If you are running Windows Vista, click Start, and then use the Start Search box.
• Type devmgmt.msc, and then click OK. Device Manager opens.
• In Device Manager, click your computer so that it is highlighted.
• Click Action, and then click Scan for hardware changes.
• Check the USB device to see whether it is working.

Turn off Allow the computer to turn off this device to save power.

• In the Device Manager dialog box, expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.
• In the USB Root Hub Properties dialog box, click the Power Management tab. Uncheck the
  Allow the computer to turn off this device to save power
  box.
  

Let us know how it goes after performing the suggested troubleshooting steps.