Windows 10: Some users are getting an "incorrect function" error when trying to save files e.g. Word

Sometimes the error shows in a box the path to the shared folder then "Incorrect function." These Windows 10 21H2 users are domain users saving files to their domain accounts on a 2016 Windows Server. Last week we did install the cumulative update KB5021235 on that server. I tried disabling Cortana and running SFC on computers that have had this error, but the errors sometimes come back. It doesn't seem to be consistent.

:)

 

Saves log files ?

You can either read the files in Windows or my preferred method is.....

Download CCcleaner from here...........

http://www.piriform.com/ccleaner

You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.

 

Cannot save files to network drives anymore

Hi Brendo,



Thank you for writing to Microsoft Community forums.

• Which account was used to sign in to Office, when the user attempted to save files to the mapped drive?
  

This could be due to the incorrect user information used. You may want to try the steps listed below and check if it works for you:

• Open Word 2016, and navigate to
  File > Account.
  
• Sign out of all the accounts under User Information.
  
• Restart Office, navigate to
  File > Account.
  
• Sign In to use the work email for user information.
  
• Now, try saving the Office documents to the mapped drive.
  

If the issue persists, as the issue is related to Server, I suggest you to post your query in the
TechNet
forums, where we have support professionals who are well equipped with the knowledge on Servers to assist you with this.



Regards,

 

Windows 10 update Word cannot complete the save due to a file permission error/Invalid MS-DOS function

I have Word 2013. I recently updated to Windows 10. When I open a document created before the update and make changes, then try to save the document, I get the message that Word cannot complete the save due to a file permission error. Also, when attempting
to drag and drop a Word doc icon on my desktop into a new folder, I get an Invalid MS-DOS function message. When I try to delete a Word document created before the update, I also get the Invalid MS-DOS function message and am unable to delete the file. Therefore,
merely selecting "Save As" instead of Save, saving my file under a new name and deleting the old one is not an option because I cannot delete old files. Something about the Windows 10 update has screwed up what I can do with my previously created Word documents.


I read a very old article that suggested a similar problem with Windows XP had something to do with the index server but I do not know if that is relevant to this problem and the steps were all based on the old software so I couldn't implement them in my
program.

I tried deleting the Word registry key, which did not do anything.

I have read the previous community posts and other help articles but they all have to do with older versions of Windows or older versions of Word.

In other news, there doesn't seem to be a way to sort community search results by date, which seems like a pretty obvious feature to have, particularly dealing with new versions of Windows.