Windows 10: some weird issue has been started to happen since 2004 ver, whenever i play videos from...

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:)

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

video issues

Hi Greg,

It is possible that the reason why you're experiencing problems playing a video and it does not show the content is due to corrupted or outdated video drivers. To assist you better, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Does this happen when using Facebook through a web browser or Facebook app?
• Since you've mentioned that this happens with Facebook, does this also happen with other applications or if you're using a browser, does this happen also when playing videos in different website?
  
• Have you tried using another browser and check if the issue still persists?
• Have you tried updating your video drivers?

Meanwhile, we suggest that you check for the latest update for your video drivers by performing the steps in this article by clicking on this
link.

If you're accessing Facebook through a web browser, we suggest that you check for updates and try clearing its cache and cookies.

If you're accessing Facebook through the app, try uninstalling then reinstall it and check if the issue still persists.

Keep us posted if you need additional help.

 

Microsoft Photos doesn't play Video

Hello Sat,

App compatibility is a primary factor that we have to consider why you are experiencing this issue. To gain a better grasp of your concern, we need to gather the following information:

• Have you made any recent changes to your computer prior to the issue?
• Are you getting any error message?
• Have you tried playing the video with a different application?
• Does the issue happen to all of the videos you're trying to play?

Meanwhile, I suggest performing the troubleshooting steps in this
article and see if it makes any difference.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.