Windows 10: Someone called and claimed I have Malware

Discus and support Someone called and claimed I have Malware in AntiVirus, Firewalls and System Security to solve the problem; "Got a call from someone saying they were from Amazon and wanting me to go to my google search and type "SIXME.TOOLS" I hung upon them but is this some... Discussion in 'AntiVirus, Firewalls and System Security' started by ShariPatton-Dilley, Oct 18, 2021.

  1. SHARIPATTON-DILLEY
    ShariPatton-Dilley Win User

    Someone called and claimed I have Malware


    "Got a call from someone saying they were from Amazon and wanting me to go to my google search and type "SIXME.TOOLS" I hung upon them but is this some type of new virus/malware?"[Original Title: Malware]

    :)
     
    ShariPatton-Dilley, Oct 18, 2021
    #1
  2. HPUT3
    hput3 Win User

    How to remove en.softonic malware that appears on desktop periodically

    A kind of malware has somehow gotten onto my win 10 PC. What I get is a small advertisment that pops up in the bottom right on my desktop... When I turn it off (clicking the corner X). It comes back again some time later but with different content.

    I haven't timed it but seems lake maybe a 1/2 hr.

    I've googled extensively but all the instructions I've found, tell you to use the windows uninstaller to uninstall softonic. And maybe some manual clean up after the uninstall. But there is nothing installed with `softonic' in its name and even when the ad is running there is no process running with softonic in its name.

    All the google hits appear to assume the windows uninstaller will know about softonic. Even the manual parts of some of the hits appear to assume you have been successful in unintalling it.

    The instructions also suggest several free malware removal products and claim any of them will remove it.
    `Zema Anti-malware', `MalwareBytes' and `AdwCleaner'

    I tried all those listed in one of the instruction sets, ran the scan but none of them found whatever is running the little softonic pop up ad.

    This type of malware apparently falls into a category called a `PUP'.

    I never found in the google hits what expected would be there somewhere. A list of steps to remove something like this by hand.

    Can anyone here advise me?
     
    hput3, Oct 18, 2021
    #2
  3. DRONE
    Drone Win User
    Say hello to Rakshasa (that's a BIOS malware)

    Another crap called BadBIOS malware

    Whatta ...
     
    Drone, Oct 18, 2021
    #3
  4. J. MICHEAL O
    J. Micheal O Win User

    Someone called and claimed I have Malware

    Virus and malware

    I also picked up a malware or virus that claims that you call Microsoft at 1-877-753-6941 for fix or it will lock out your computer. It is persistent and repetitive. I tried Norton, had them on-line, with no success. Is it legit? Can anyone suggest
    a program that can fix/erase the intrusion?
     
    J. Micheal O, Oct 18, 2021
    #4
Thema:

Someone called and claimed I have Malware

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