Windows 10: Someone Else Has Used My Email to Create a Microsoft Account and I Cannot Find Any Way to...

Hello, I asked this question before and never received an adequate response, and every attempt to contact Microsoft has been stymied. MY PROBLEM IS NOT THAT MY ACCOUNT HAS BEEN COMPROMISED NOR THAT I AM HAVING TROUBLE SIGNING INTO MY ACCOUNT, which are the only responses I have ever been able to get from anyone at Microsoft. Please read my situation carefully and stop telling me how to recover my account!My Gmail account was apparently erroneously used by someone with the same first name as me but a different last name. I need to reclaim my email address and associate it with my Microsoft acco

:)

 

Email used to create Microsoft account permanently associated with it?

A few months ago, I decided to use another email address with my Microsoft account. I linked it, made it the primary alias, and I deleted the original email address, the one I used to create the account, I think back in the live.com days (2013, anyway). When I go to "Your Info" on the account.microsoft.com/profile web site, I see only the new email address in the "Profile" tab. I click on "Manage how you sign in to Microsoft," and it's the only Account Alias listed. Great, right?

However, back on the "Your Info" page, there is the enigmatic "Contact info" link to the right of "Profile." I click on it, and my original email address is the only email under "These email addresses are associated with your Microsoft account, including the best place to reach you, and how you sign in." In particular, the primary alias is nowhere to be found. There's no way to change it, as "Manage this email address" takes me back to "Manage how you sign in to Microsoft," where the new email address is the only Account Alias listed, as I mentioned above. When I click on "Change sign-in preferences," only my new email address is listed, it's grayed out, and the only button on the page is Cancel.

So this "Contact info" part of Microsoft is fixated on my original email address, and I can't change it. I don't know what it's used for, and I don't monitor it anymore, so it's a problem.

Any ideas?

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

email account hacked. please help

Then I suggest you use it.