Windows 10: Someone purchased 5 office subscriptions for a total of $750 with my debit card on file.

Discus and support Someone purchased 5 office subscriptions for a total of $750 with my debit card on file. in Windows 10 Gaming to solve the problem; I need to talk to a human being from Microsoft to report this fraud and close my account. I can’t get in touch with a human. Only a bot that keeps... Discussion in 'Windows 10 Gaming' started by melissa poche, Oct 23, 2024.

  1. Someone purchased 5 office subscriptions for a total of $750 with my debit card on file.


    I need to talk to a human being from Microsoft to report this fraud and close my account. I can’t get in touch with a human. Only a bot that keeps telling me to go to manage my account and then hanging up on me.

    :)
     
    melissa poche, Oct 23, 2024
    #1

  2. how to pay or purchase app by debit card.

    So I do not believe there is an option to pay via debit card. On my account in the USA, I only have the option to use a credit card or PayPal.

    Someone purchased 5 office subscriptions for a total of 0 with my debit card on file. 10225955315_e62eed868f.jpg

    That said, I am not sure about this but I believe that if you set up a new payment option and choose credit card (assuming debit card is not an option) and input all the information it should work. Make sure the following is true:

    • your debit card must have either the Visa or MasterCard logo on.
    • Your debit card cannot have restrictions on subscription-based internet purchases. If you are not sure whether your debit card has restrictions on subscription-based Internet purchases, contact the financial institution that issued the debit card.
    • You must have more than one dollar in your debit card account.
    Give it a try and see if it works ...
     
    Jack Cook - aka Help_Line, Oct 23, 2024
    #2
  3. can i use debit card instead of credit card for buying games in store

    So I am not sure about this but I believe that if you set up a new payment option and choose credit card (assuming debit card is not an option) and input all the information it should work. Make sure the following is true:

    • your debit card must have either the Visa or MasterCard logo on.
    • Your debit card cannot have restrictions on subscription-based internet purchases. If you are not sure whether your debit card has restrictions on subscription-based Internet purchases, contact the financial institution that issued the debit card.
    • You must have more than one dollar in your debit card account.
    Give it a try and see if it works ...
     
    Jack Cook - aka Help_Line, Oct 23, 2024
    #3
  4. Someone purchased 5 office subscriptions for a total of $750 with my debit card on file.

    Purchasing music with a debit card

    Thanks. That's interesting.

    There are no online purchasing restrictions on my card. I use it to buy apps off the phone.

    I just tried to purchase a game for 79p from the store. It defaulted to my stored paypal payment details, with an option to change my payment options. I pressed that and was able to select my debit card. I finished the transaction and the game downloaded.

    So I tried to purchase music again. "We don't have a credit card on file for your account". No option to change the payment options. Just one to 'Add a Credit Card'.

    So. I can buy music through debit card on Android. I can use a debit card on my iPhone. But to buy two different types of download through the windows store, I need two different types of payment method. Apps and games can be done through debit or paypal
    but for music I need to add a credit card?

    Surely the Windows Store is the Windows Store? You don't go into a shop on the high street and find their goods are restricted depending on what sort of card you happen to have in your wallet?

    "I'm sorry sir, you can't buy that jacket. It's for people with credit cards only. How about a nice newspaper? You can buy that with your... debit... card."

    I just don't understand the thinking behind this.
     
    MisterPhipps, Oct 23, 2024
    #4
Thema:

Someone purchased 5 office subscriptions for a total of $750 with my debit card on file.

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