Windows 10: Someone was trying to unlock my password but unfortunately my laptop locked

Someone was trying to unlock my password but unfortunately my laptop locked

:)

 

Accidentally locked my laptop from my Microsoft Account. How to unlock the device

Hi

Welcome to Microsoft community.

If you've accidentally locked your laptop via your Microsoft account and you're not seeing an "Unlock" option, here are the steps to unlock your device:

1. Physical Access: Go to your locked laptop. You'll need physical access to your laptop to unlock it.
   
2. Login Screen: At the login screen, you'll need to enter the password for the Microsoft account that the laptop is linked to. If you have changed your Microsoft account password recently, ensure you're using the latest one.
   
3. Reset Password: If you have forgotten your password, you can reset it. From the sign-in screen on your laptop, select 'I forgot my password' and follow the prompts. You'll need to verify your identity and then you can enter a new password.
   
4. Two-step Verification: If you have two-step verification activated, you'll need to provide an additional security code which can be sent to your email, phone number or authenticator app.
   

After successfully entering your password (and second verification step if applicable), your laptop should be unlocked.

The lock option from Microsoft account is for temporary scenarios where you've left your device unattended and you want to make sure no one else can access it. Once you unlock it from the device itself, it should be back to normal use.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Remotely locked my windows 10 laptop, now I cant unlock it

I just locked my laptop remotely. Then my laptop unlocked normally with Windows Hello facial recognition. No change of password required.

@glassyjuice,

Looks like the only way you are going to unlock your laptop is to connect it to the internet and enter your correct Microsoft Account username and password which needs to be an administrator account on the laptop.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

Hi,

Do let us know if you are able to see any error message/ error code with locking the computer.

Let us try the below steps to unlock and check if it helps.

• I suggest you to restart the computer, try to unlock and check if the issue persists.
• Use On-screen keyboard to type in your password and check if it helps.

Click on the Ease of access on the lock screen at the right-bottom corner, turn on
On-screen keyboard to type the password.

Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

Thank you.