Windows 10: Something happened and we couldn’t start the upgrade to Windows 10 Pro

Different versions of Windows 10 are priced differently. The Windows 10 Pro version is considerably more expensive than the Windows 10 Home version. Thankfully, Microsoft allows its users to upgrade from Windows 10 Home to Windows 10 Pro for a [...]

This post Something happened and we couldn’t start the upgrade to Windows 10 Pro is from TheWindowsClub.com.

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Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade rant..

The free space shouldn't prevent you from upgrading to built 1607. I manually upgraded my own laptop which had only 9gigs free space left on the system drive.

I unzipped the Windows 10 Pro anniversary edition ISO on my D drive, and started the upgrade process from there. At one point the installer complained about not having enough free space on the main drive, i just had to point it to the D drive to proceed to the next step. Now the rollback installation is stored there and doesn't clog up the C drive anymore.

In your case you could insert a large sdcard to act as the required rollback drive, i'm pretty sure it would do the trick.

Oh and by the way, if you want to further compress your System files:

• do a search Command Prompt, right-click it, and select Run as administrator.
• Type COMPACT.EXE /CompactOS:always and hit Enter.

You'll will gain anything from 2 to 4 gigs free space after it's done.

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.