Windows 10: Something Happened Pin not available. Password no longer recognised.

After setting up a pin, very next log in....message that "something happened and pin no longer available". Set up pin link non responsive. Then when entering password, the existing password is no longer recognised so can't access command prompt or sys reset. Please help!

:)

 

Pin is no longer available and there's no password option

I just set up a new Surface Laptop but my pin is "no longer available" and I don't have a prompt to put in my password instead. Is there a fix?

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Your PIN is no longer available

My pin is no longer available, and when I put the password, it doesnt work either. What might have caused this? How to fix it?