Windows 10: something went wrong and your PIN isn't available. Click here to set you PIN"

Hi my cousin got a problem with her PIN it says"something went wrong and your PIN isn't available. Click here to set you PIN"she can't even the "set your PIN" button she also cannot turn off her computer how am I supposed to do? Please help

:)

 

Pin Login not available and can't change or remove my pin

Hi Saschavan,

To help you disable your PIN login, kindly follow the steps below:

• Go to this location: Settings/Accounts/Sign-in options
• Check the PIN options and click the I forget my PIN available to click?
  
• Enter your password, it will prompt you to enter a new PIN.
• Click Cancel and your PIN should be disable upon reboot.

Let us know the result to help you further.

 

Windows Hello PIN Something went wrong. we weren't able to set up your pin.

Surface book2; I got this message "Windows Hello PIN Something went wrong. we weren't able to set up your pin. You can try again, or skip this step and set up PIN later" since 2 years ago until now. I looked through all the suggested like NGC file, DISM command, gpedit.msc, and more. I really don't want to reinstall everything because it will cause more problem and time.

please fix this problem.

thank you

 

PIN

To resolve this issue with your PIN, follow these step:

• Restart your computer first, then after that, open File Explorer and browse to this location:

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

• Delete everything within that folder.
• Go to Settings-> Accounts->Sign-in Options.
  
• Click Add a PIN again and set your PIN.
  
• PIN sign in should work going forward.

Let us know how this turns out.