Windows 10: Sometimes audio on games and youtube sound weird or you can't hear them.

I also had this since January,But its worse.

:)

 

Can’t hear audio while recording games or videos

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:

• How are you recording the games or videos?
  
• When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
  
• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:

1. Press Windows key + I to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Capture on the left pane.
   
4. Clear the check box for Record gaming audio only.
   
5. Follow the same steps for Broadcasting.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Headphone audio sounds weird but speakers work

I just got my new gaming computer a couple of days ago and after downloading all the drivers, I watched a Youtube video to test the audio. I could only hear the background music and a soft distorted sound of the voice for example. Basically, the audio was
very weird. However, when I used speakers, it sounded normal.

I've tried:

- Troubleshooting audio

- Reinstalling drivers

- Automatically looking for new drivers

- Using different headphones

- Restarting PC

- Enabling Loudness Equalization

EDIT: If you have the same problem as me, you are in luck. I found a solution which is to change the L/R balance to 40/60. This makes the voice louder than before and so now you can actually hear normally. Have a nice day and hope this helped anyone!

 

Weird issue with sounds

Hello,

Thank you for writing to Microsoft Community Forums.

I understand it can be quite annoying when you have to change audio settings frequently. The volume of the audio might reduce automatically, if Loudness Equalization is enabled in audio enhancements.

1. Is the issue specific to YouTube application?
2. Since when are you facing this issue?

I suggest you to follow the methods mentioned below and check if that helps:

Method 1:
Disable the Loudness Equalization from audio enhancements settings.

1. Right-click on the volume icon on the taskbar.
2. Select Sounds option from the list.
3. Click on the Playback tab.
4. Now right-click on the Speakers and select
   Properties from the list.
5. Click on the Enhancements tab.
6. Uncheck Loudness Equalization option.

Also, change the option under communication tab from sound settings. Follow steps mentioned below:

1. Right-click on the volume icon on the taskbar.
2. Select ‘Sounds’ option from the list.
3. Now click on the ‘Communications’ tab.
4. Select ‘Do nothing’ options from the list.

Method 2: If you still face the issue, we can try running the
Audio Troubleshooter. Follow the steps mentioned below:

1. Tap on ‘Windows + I’ on the keyboard.
2. Click on ‘Update & Security’ option.
3. Select ‘Troubleshoot’ option.
4. Now click on the ‘Playing Audio’ from the list and ‘Run the troubleshooter’.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator