Windows 10: Sometimes my laptop screen stays black but keyboard and fans work when I try to turn it on....

Please help! I have been having these issues with my laptop for over a week now. I have a Razer Book laptop that came with Windows 11. When I try to turn it on, the screen stays black, but I see the keyboard light up or the capslock key at least turns on when I press it, and I can hear the fans turn on. Sometimes the camera light will also flash like it usually does when I turn it on and activate Windows Hello to sign in. The only thing I have been able to do so far is keeping turning the laptop off and on until the screen loads. If it does turn on then I am able to use the laptop for a bit

:)

 

Laptop stays on black screen when restarting.

Hello, today I bought a laptop model AN517-41 from Acer. The laptop I bought came as freedos and I had to install windows on the laptop myself. I have been installing windows on computers for about 20 years and I am sure that no settings are wrong. But I am facing the following problem with the laptop I bought. The computer cannot be restarted or shut down from within the software in any way. When I say Save & Reboot from the bios, the keyboard lights stay on, the computer works but the screen stays black. When I say Save & Shutdown from Bios, the keyboard lights turn off, the computer shuts down, but when I press the power button, the computer stays on the black screen again. (Keyboard lights and fans are working) When I "Restart" from within Windows, the keyboard lights and fans continue to work but the screen remains black. The same problems persist when I restart while updating with any application. The only way to turn the computer off and on is to hold down the power button. It will not restart and shut down in any software way and I have been trying to solve this problem for about 7 hours. There is no way I have not tried, no video I have not watched. Can you please help me?

 

Black screen of death without signs of the keyboard working and with fan on

Hello Mostafa,

This is the thing when I push the power button the screen stays black, so I don't have an error message, I don't see any boot screen the screen just stays black the power button got light and the fan starts spinning like it's working, but the keyboard doesn't work, so keyvoard shortcuts to go to safe mode don't work either.

I hope this can help you figure out what the problem is.

Thank you

 

Laptop black screen and won't turn on, but does after a few days.

Hello,

The problem I am having started after the Windows 10 Creators update. The HP laptop would not turn on (black screen, wifi key light was orange, fan was heard running) but eventually did. It worked for a few days and then it happened again. I ran diagnostics
and it seemed okay for the next week or more. Now it tends to work for a while and then for 2-3 days it goes to the same black screen, with lights on the keyboard, and fan running.

I tried to reset the computer, tried to run BIOS, etc. (everything black screen fix pages suggest) but nothing is functional when it is in this black screen mode. Currently, on the third day of this "episode" the laptop is working perfectly. I know it is
not going to stay this way because this is what keeps happening.

My question is: could it be a motherboard issue, even though it does come back on and run perfectly, and then switch back to not coming on? Or could something else be the problem since it does still work, but just not consistently? Any suggestions would
be great!

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