Windows 10: Sometimes my USB 3.0 hub prevent my PC from going to sleep/screensaver

when it happen i have to unplug and plug the hub to fix it, anyone know how to definitively fix it? the only thing plugged on the hub is a logitech unifying receiver and a sdcard reader. thanks! Edit, i'm using windows 1909

submitted by /u/winzupdatee
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:)

 

USB HUB

Hi,

Incompatible USB hub driver is one of the possible reasons why this issue is happening. We recommend uninstalling the USB Root Hub driver and see if it helps. Follow the stepes below:

• Open Device Manager.
  
• Double-click Universal Serial Bus controllers to expand.
  
• Right-click USB Root Hub, then click Properties.
  
• Go to the Driver tab.
  
• Click Uninstall.
  
• Restart your computer.
  

Note: Restarting your computer will automatically reinstall a generic driver for your computer. Also, we suggest connecting your USB hub while performing the steps.

If the issue still persists, let's disable the USB selective suspend settings thru Power Options to resolve the issue. Follow the steps below:

• Type Power Options in the search box, then press Enter.
• Locate USB settings > USB selective suspend settings.
• Select Disable.

Keep us in the loop with the result.

 

USB 3 hub interferes with boot

Thanks for the response. The USB hub preventing boot occurs even when there are no USB devices attached, as long as hub is plugged into power. With no external power to the USB hub, the boot is normal. After start of boot, plug in power is no problem. I tested other USB powered hubs in this machine - the same. When I use these same USB hubs with power in another WIN 10 machine, no problem, so it is not a faulty hub. Bios boot order does NOT contain USB boot. Any suggestions of how to configure Bios to allow powered USB hub greatly appreciated.
Peter

 

USB Speaker prevent display sleep/screensaver

I have a pair of Klipsch R-15PM speaker connected to Windows 10 Education version (up to date), however, I noticed that it is preventing my display going to sleep. If i turn off the speakers, display will turn off at the set time/screensaver will come on
at the set time.

• I've been googling and made sure that running "powercfg -requests" doesn't show any processes using audio stream, in fact, nothing is showing there.
• I've also went into Device Manger, and make sure all the USB that has the Power Management properties have the Allow the computer to turn off this device to save power
• I went into Advanced Power options and Disabled USB selective suspend setting

I'm not sure what else I can do to fix this problem, when I fresh install this Windows, everything works fine, I believe it only shows up after downloading the Creator/Fall Creator's update. Here's a screenshot of the driver and my Device Manger.