Windows 10: sometimes when i boot up my pc, i see half of my wallpaper is black, and my computer...

sometimes i boot up my pc, and half of my wallpaper is black, and when i try to do that blue box select thing, it removes the black screen, my mouse disconnects my keyboard aswell, and my headset gets audio issues, this only seems to happen to my secondary monitor. normally this issue fixes itself after 3-4 restarts but this time it refuses to, it just opens up my bios menu, and then it greets me with the exact same black wallpaper, disconnected mouse etc. i really need help with this, my GPU is a Radeon rx 6700xt

:)

 

Wallpaper of color black

Hi Carlos,

Thank you for contacting Microsoft Community. I understand that you have an issue with setting wallpaper.
I will surely help you to fix this issue.

To understand the issue better, let me know what is the make and model of the computer?

This issue could have occurred due to these reasons:

1. Missing Windows Updates or device drivers.

2. Conflict between third party applications.

Try the steps listed here:



Method 1:

I suggest you to download and install all available Windows Updates and latest device drivers from the computer manufacturer website.

Method 2:

If the issue persists, I suggest you to set the computer in a clean boot state and check if it helps. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the
issue.

How to troubleshoot a problem by performing a clean boot in Windows


http://support.microsoft.com/kb/929135

Warning: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in
the provided link to return your computer to Normal startup mode.

Refer the article for additional information.

http://windows.microsoft.com/en-us/windows-8/personalize-pc-tutorial

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

unable to change the lock screen Wallpaper.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the exact issue that you are facing?
  
• 
  Are you facing issues while trying to change the lock screen Wallpaper?
  
• 
  Are you not able to choose the directory where the wallpapers has been saved?
  

As an initial troubleshooting step, I suggest you to restart the computer and check if you are able to successfully change the lock screen wallpaper.

• 
  From Desktop, right click and select
  Personalize.
  
• 
  In Personalization window, click on
  Lock Screen in the left pane.
  
• 
  And choose wallpaper you would like to apply for the lock screen by choosing the browse option.
  
• 
  Close the Personalization window.
  

If the issue still persists, please do reply with the required information. We will be glad to assist you.

Thank you.

 

Wallpaper Won’t Stretch

Some more links...

• https://www.bleepingcomputer.com/news/microsoft/microsoft-to-fix-windows-7-black-wallpaper-bug-for-esu-customers/
  
• https://www.howtogeek.com/529759/how-to-fix-the-black-wallpaper-bug-on-windows-7/